Baylee Allman
Battle Creek,MI
Overview
8
8
years of professional experience
Work History
PSR
Michigan Ent & Allergy Specialists
Caledonia, MI
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Managed patient inquiries and scheduled appointments efficiently.
- Processed insurance verification and communicated coverage details to patients.
- Coordinated with medical staff to ensure accurate patient information and care continuity.
- Handled patient records using electronic health record systems for data accuracy.
- Assisted in resolving billing issues and directed patients to appropriate resources.
- Educated patients on office policies, procedures, and available services clearly.
- Greeted patients upon arrival and maintained a clean reception area for visitors.
- Facilitated communication between physicians, nurses, pharmacists, insurance companies, and other stakeholders regarding patient care plans.
- Scheduled evaluations and procedures for patients.
- Obtained patient address, insurance information, contact information and medical history.
- Performed basic clerical duties such as photocopying documents and filing papers.
CCHT
Fresenius Kidney Care
Allegan , MI
04.2024 - 11.2024
- Licensed technician providing direct patient care under the direction of a Registered Nurse.
- Preparing, monitoring, and cleaning machines and equipment for dialysis.
- Knowing and ensuring all safety protocols, prioritizing patient safety.
- Monitoring patients’ vitals every thirty minutes.
- Maintaining accurate records of patient treatments, medications, and progress notes.
- Assisted in troubleshooting equipment malfunctions during procedures.
- Provided emotional support to patients and families throughout treatment sessions.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Operated water purification systems that produce high quality water used in hemodialysis processes.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Responded to and managed emergency situations during dialysis treatments.
- Trained new dialysis technicians on machine operation and patient care procedures.
- Communicated with management or other staff to resolve problems.
PCT
DaVita Dialysis
Battle Creek, MI
03.2023 - 04.2024
- 20 chair clinic with direct patient interaction with an average of 30 events a day.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Restocked unit frequently with necessary medical supplies.
- Assisting dialysis machines during set up, closing and cleaning, and operation.
- Knowing and ensuring all safety protocols, prioritizing patient safety.
- Maintaining accurate records of patient treatments, medications, and progress notes.
- Assisted nurses in providing high-quality patient care.
Office Administrator
Caliber Collision
Kalamazoo, MI
11.2021 - 03.2023
- Maintained accounts receivables, accounts payable and outstanding balances.
- Handled all payments from insurance companies.
- Scheduled estimates and repair appointments.
- First contact and organized logistics for emergency drop offs.
- Created expense reports and organized all vendor utilizations.
- Customer Service, Accounting, and Accounts Receivable.
- Coordinated and managed daily administrative operations of the office.
Assistant Manager
Bath and Body Works
Battle Creek, MI
05.2018 - 11.2021
- Managed and trained new employees to meet job requirements.
- Floor set manager.
- Customer service, hired seasonal associates.
- Set tasks for employees, completed team activities.
- Assisted in managing daily store operations and staff scheduling.
- Supported loss prevention efforts through attentive monitoring and reporting.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associates - General Studies
Kellogg Community College
01.2024
Diploma -
Lakeview High School
01.2016
Skills
- Patient Care
- Customer service
- Leadership
- Management
- Team Member
- Self-management
- Multitasking
- Organized
- Timely and efficient
- Adaptability
- HIPAA knowledge
- Microsoft Office
- Data entry
- Medical Records
- Vital Signs
- Empathy
- Communication
Awards
- Clinical Certified Hemodialysis Technician, CCHT # 1145174613, 07/01/27
- CPR and First Aid certification, #235416605720, 05/01/25
Timeline
PSR
Michigan Ent & Allergy Specialists
11.2024 - Current
CCHT
Fresenius Kidney Care
04.2024 - 11.2024
PCT
DaVita Dialysis
03.2023 - 04.2024
Office Administrator
Caliber Collision
11.2021 - 03.2023
Assistant Manager
Bath and Body Works
05.2018 - 11.2021
Associates - General Studies
Kellogg Community College
Diploma -
Lakeview High School