Baylee Barnett
Harrah,OK
Summary
Business minded Operations Coordinator with experience streamlining processes, and working hand in hand with the Project Managers to efficiently keep documentation, man-hours, and invoicing to the company standard for absolute success. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
EPiK Energy and Renewables
Midwest City , OK
10.2022 - 10.2024
- Assisted with the organization and execution of operational processes.
- Coordinated daily operations activities and assigned tasks to staff members.
- Evaluated and improved existing operational systems and procedures.
- Maintained accurate records of all operational activities by filing daily paperwork and building spreadsheets to capture all data.
- Organized meetings, conferences, and other events related to operations.
- Created documentation outlining operating instructions for staff members.
- Formed and sustained strategic relationships with clients.
- Utilized QuickBooks, Smartsheets, and Ariba for invoicing purposes.
- Assisted HR with onboarding/offboarding employees.
- Processed payroll for up to 30 employees weekly using specialized software.
- Monitored truck fleet performance and addressed any issues promptly.
Manager/Retail Sales Associate
Beneficial Buds
Hobart , OK
06.2021 - 10.2022
- Conducted daily sales reports to track progress against goals.
- Developed and maintained relationships with vendors to ensure quality product selection.
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Ensured compliance with all state regulations regarding the sale of cannabis products.
- Maintained cleanliness of work area throughout shift, including countertops and displays.
- Monitored security cameras for any suspicious activity or theft attempts within the store.
- Performed opening and closing duties such as counting cash drawers, setting alarms.
- Managed supply restocking, display arrangements and general housekeeping.
- Verified proper customer identification, medical information and paperwork.
- Created positive and healthy customer interactions to align with company core values.
Retail Sales Associate
Now & Then Antiques & Gifts
Hobart , OK
01.2020 - 08.2020
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Helped customers by answering questions and locating merchandise.
Bartender/Manager's Assistant
JJ's Sportsbar
Hobart , OK
12.2019 - 08.2020
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
Bartender
Lounge 117
Weatherford , OK
06.2019 - 09.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Poured wine, beer and cocktails for patrons.
- Checked identification of guests to verify age requirements for alcohol purchase.
Bank Teller
InterBank
Hobart , Oklahoma
10.2018 - 08.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
Administrative Assistant
Clarendon College-Pampa Center
Pampa , TX
08.2017 - 10.2018
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Education
Associate of Science - Health And Science
Clarendon College
Clarendon, TX01-2018
High School Diploma -
Fort Elliot
Briscoe, TX05-2017
Skills
- Project Scheduling
- Customer Invoicing
- Process Implementation
- Administrative management abilities
- Time Management
- Interpersonal Skills
- Teamwork and Collaboration
- Microsoft Word, Excel, and Powerpoint
- Customer relationship development
- Compliance Management
Timeline
Operations Coordinator
EPiK Energy and Renewables
10.2022 - 10.2024
Manager/Retail Sales Associate
Beneficial Buds
06.2021 - 10.2022
Retail Sales Associate
Now & Then Antiques & Gifts
01.2020 - 08.2020
Bartender/Manager's Assistant
JJ's Sportsbar
12.2019 - 08.2020
Bartender
Lounge 117
06.2019 - 09.2019
Bank Teller
InterBank
10.2018 - 08.2019
Administrative Assistant
Clarendon College-Pampa Center
08.2017 - 10.2018
Associate of Science - Health And Science
Clarendon College
High School Diploma -
Fort Elliot
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