Baylee Brown
Pearland,TX
Summary
Efficient Administrative Assistant with seven years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
DCT Papa Johns
02.2014 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Manager
Scott Street Auto Parts Inc.
08.2014 - 12.2022
- Increased office organization by developing filing system and customer database protocols.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed accounts payable for the business.
- Maintained annual and monthly budgets.
- Onboarded new employees in time reporting and payroll systems.
- Monitored daily banking transactions.
- Prepared and filed sales and use tax returns, telecommunications tax returns, gross receipts returns, franchise tax returns, annual reports and other miscellaneous filings.
- Managed payroll and time and attendance systems.
Assistant Manager
Regional Finance
09.2016 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Biological And Physical Sciences
Alvin Community College
Alvin, TXSkills
- First Aid/CPR
- Business operations
- Inventory management
- Customer service
- Communications
- Processing payments
- Team member motivation
- Staff training and motivation
- Opening and closing procedures
- Problem resolution
- Relationship development
- Team management
- Staff Development
- Succession Planning
Certification
- First Aid/CPR
- ServSafe
- National Honor Society
Timeline
Assistant Manager
Regional Finance
09.2016 - 01.2017
Office Manager
Scott Street Auto Parts Inc.
08.2014 - 12.2022
General Manager
DCT Papa Johns
02.2014 - Current
Associate of Science - Biological And Physical Sciences
Alvin Community College
Similar Profiles
James PickeringJames Pickering
Pizza Maker at Papa JohnsPizza Maker at Papa Johns
Danielle PlunkettDanielle Plunkett
In-Store Team Member at Papa JohnsIn-Store Team Member at Papa Johns
Anthony FragaAnthony Fraga
Manager at Papa JohnsManager at Papa Johns
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Juwan DanielJuwan Daniel
Cook/Grill Staff at Dairy QueenCook/Grill Staff at Dairy Queen