Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RN Case Manager
Addus Home Health Care
Columbus, OH
10.2025 - Current
Coordinated patient care plans to address individual health needs and promote optimal outcomes.
Collaborated with healthcare teams to ensure consistent communication and comprehensive service delivery.
Monitored patient progress, adjusting care strategies based on ongoing assessments and feedback.
Educated patients and families on treatment options, fostering informed decision-making regarding healthcare choices.
Implemented quality assurance measures, ensuring compliance with regulatory standards and best practices in care management.
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed 5-7 complex cases daily involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients
RN
Monarch Aesthetic Medicine
Columbus, OH
06.2024 - 11.2025
Building trust with patients, educating patients on treatments while assisting in and performing aesthetic treatments, performing blood collection, IM vitamin injections, nurse calls, and administration tasks.
Assisted in coordinating team schedules and meetings, enhancing communication efficiency.
Managed documentation processes, ensuring accuracy and compliance with organizational standards.
Developed and maintained project tracking systems, improving visibility on progress.
Provided administrative support during high-priority projects, contributing to successful outcomes and client satisfaction.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered 40 plus incoming phone calls daily to process requests, transfer calls, or relay messages to appropriate personnel.
Assisted manager in all aspects of business operations.
RN, PACU
Columbus Institute of Plastic Surgery
Columbus
05.2023 - 08.2024
Providing pre-operative and post-operative care to patients including but not limited to starting IVs, medication administration, assessing and monitoring vital signs, foley catheter insertion and removal & reviewing education.
Providing day after surgery phone calls for post op education. Reviewing health and physical forms to determine clearance for surgery.
Answering nurse phone calls daily to provide education and reassurance to patients. Assisting with clinic procedures removing sutures, bolsters, and dressings.
Monitored vital signs and managed pain control protocols in PACU setting.
Collaborated with surgical teams to develop individualized patient care plans.
Mentored junior nurses on PACU procedures and best practices for patient safety.
Educated patients and families on post-operative care instructions and expectations.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Recorded details regarding therapies to keep patient charts updated.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Bartender/Server/Host
Kona grill
Columbus, OH
06.2017 - 07.2020
Managed inventory levels and placed orders to ensure stock availability.
Provided exceptional customer service, enhancing guest satisfaction and loyalty.
Collaborated with kitchen staff to synchronize food and beverage service efficiently.
Implemented process improvements to streamline service during peak hours.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Monitored bar cleanliness and adhered to safety regulations consistently.
RN Circulator in the OR
Grant Medical Center Level 1 Trauma
Columbus
05.2022 - 06.2023
Rotating service lines including Ortho/Neuro, General/Plastics, GYN/Urology.
Collaborated with surgical teams to ensure seamless patient care during complex procedures.
Monitored patient vitals and assisted in maintaining sterile environments throughout surgeries.
Coordinated with anesthesia providers to optimize patient preparation and safety protocols.
Implemented best practices for instrument handling, enhancing workflow efficiency in operating rooms.
Mentored junior nursing staff on operating room protocols and emergency response procedures.
Led quality improvement initiatives focused on reducing surgical site infections and improving recovery times.
Upheld patient confidentiality standards by securely managing personal health information according to HIPAA regulations.
Elevated patient satisfaction scores through compassionate care delivery during the stressful perioperative period.
Enhanced patient safety by closely monitoring surgical procedures and providing timely assistance to the surgical team.
Promoted a positive work environment by mentoring new nursing staff and collaborating effectively with colleagues from various disciplines.
Minimized surgery delays through meticulous preparation of equipment, instruments, and supplies needed for each specific operation.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Associate of Applied Science - RN Nursing
Columbus State Community College
Bachelor of Science - Nursing
Walden University
Skills
Organized
Excellent communication skills
Team collaboration
Medication administration
Health and Physical Review
Patient Education
Clinical judgement
Chronic disease management
HIPAA compliance
Multidisciplinary approach
Utilization review
Care coordination
Strong clinical judgment
Interdisciplinary collaboration
Case management
Quality improvement
Medication management
CPR/BLS & ACLS
Certification
ACLS/BLS Certified through the American Heart Association