Baylee Crow
Mexico,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Representative Payee
Finck Supported Living Services
05.2023 - Current
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Performed quality assurance evaluations of processes and previous bills.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Provided excellent customer service, developing and maintaining client relationships.
Certified Nursing Assistant
Missouri Veterans Home
04.2022 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Direct Support Professional
Audrain Developmental Disability Services
01.2020 - 04.2022
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Certified Nursing Assistant
Americare
05.2018 - 01.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Education
No Degree - General Studies
Moberly Area Community College
Moberly, MONo Degree - Social Work
Maryville University of Saint Louis
St Louis, MOHigh School Diploma -
Mexico Senior High School
Mexico05.2019
Skills
- Client Coping Mechanisms
- Dynamic Communication Skills
- Patient-Centered Care
- Compassion and Empathy
- Problem-solving
- Active Listening
- Emotional intelligence
- Critical Thinking
Certification
- Cultural Somatics Certificate
- Unconscious Biases Certificate
Community Engagement
- Joined Alpha Omicron sorority in 2019 and did a variety of different volunteering jobs such as volunteering at the Ronald McDonald House, toy drives for Christmas, and fundraisers for children with arthritis.
- Volunteer currently at Central Missouri Foster Care & Adoption Association
Timeline
Representative Payee
Finck Supported Living Services
05.2023 - Current
Certified Nursing Assistant
Missouri Veterans Home
04.2022 - 06.2023
Direct Support Professional
Audrain Developmental Disability Services
01.2020 - 04.2022
Certified Nursing Assistant
Americare
05.2018 - 01.2020
No Degree - General Studies
Moberly Area Community College
No Degree - Social Work
Maryville University of Saint Louis
High School Diploma -
Mexico Senior High School
- Cultural Somatics Certificate
- Unconscious Biases Certificate
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