Summary
Overview
Work History
Education
Skills
Timeline
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Baylee Ferron

Fort Knox,KY

Summary

I have a strong track record of success in managing teams and coordinating projects to meet strict deadlines. I Am comfortable delegating tasks and providing guidance and support to ensure that everyone is working efficiently and effectively. At the same time, I am not afraid to roll up my sleeves and dive into the details if necessary.

One area where I excel is in communication. I Am able to clearly and concisely convey complex information to both my superiors and my subordinates. This keeps everyone on the sAme page and helps to prevent misunderstandings and costly mistakes.

I am also known for my ability to build strong relationships with customers, Co-workers and Hire officials. This has been demonstrated time and again through my ability to maintain high levels of satisfaction and repeat business.

Overall, I believe that my experience, skills, and core values make me an excellent fit for any leadership or administrative role within the banking industry. I am eager to bring my talents to a new challenge and to help drive the success of the organization in any way I can.

Overview

16
16
years of professional experience

Work History

Administrative Assistant / Payroll (GS-6)

Resicon LLC
10.2019 - 01.2023
  • Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
  • Greeted and assisted visitors, providing a welcoming and professional environment
  • Developed and implemented processes and procedures to streamline office operations
  • Created and distributed weekly operational updates to keep employees informed of changes and progress
  • Prepared and submitted expense reports in a timely manner
  • Assisted with payroll processing, including verifying and entering employee time sheets
  • Created and maintained an efficient filing system, resulting in a 80% reduction in the amount of time spent searching for documents
  • Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes
  • Developed a rewards and recognition program to motivate employees and increase job satisfaction
  • Monitored orders and shipments to ensure timely delivery and accurate invoicing

Lead Teller/Customer Service Representative (GS-5)

Wells Fargo Bank
10.2012 - 09.2019
  • Provided excellent customer service and resolved customer issues, resulting in a 5-star rating on customer satisfaction surveys
  • Educated customers & Co Workers on bank policies and procedures
  • Completed transactions accurately and efficiently, resulting in a 100% accuracy rate
  • Followed bank security procedures to protect customer data and assets
  • Maintain precise accounting of cash, check deposits, loan payments; reconcile daily transactions to the penny
  • Provide customer direction for issues that cannot be resolved at the teller window
  • Attended to the ATM by loading it with cash, collecting deposits,balancing out the ATM, Servicing and securing the ATM.

Nanny & Housekeeper

Private Employer
11.2010 - 11.2012
  • Developed a positive and nurturing relationship with the children, supporting their social, emotional, and physical growth
  • Developed a nutritious meal plan and cooked meals for the children that met their dietary needs
  • Took initiative to clean and organize house of employer
  • Disinfected and sterilized surfaces to reduce the risk of spreading germs and illnesses

Sales Representative

Valley Yellow Pages
05.2010 - 10.2010
  • Sales of Yellow Pages listings to a wide range of businesses
  • Created successful sales presentations
  • Exceeded sales goals within 90 days
  • Maintained a client list with excellent customer service
  • Cold call an average or 60 businesses a day
  • Created a contract presentation that clearly explained the details, to make it easy for the customers to buy listings

Dining Room Manager/Lead Server

Embassy Suites
08.2006 - 07.2010
  • Consistently achieved top sales as a server
  • Promoted to dining room manager, opening & closing

Education

High School Diploma -

River City Senior High
Sacramento, CA

Skills

  • Technology skills
  • Typing 40wpm
  • MS Word
  • MS Excel
  • MS PowerPoint
  • MS Outlook
  • QuickBooks
  • Data Entry
  • IPPS-A

Timeline

Administrative Assistant / Payroll (GS-6)

Resicon LLC
10.2019 - 01.2023

Lead Teller/Customer Service Representative (GS-5)

Wells Fargo Bank
10.2012 - 09.2019

Nanny & Housekeeper

Private Employer
11.2010 - 11.2012

Sales Representative

Valley Yellow Pages
05.2010 - 10.2010

Dining Room Manager/Lead Server

Embassy Suites
08.2006 - 07.2010

High School Diploma -

River City Senior High

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Baylee Ferron