Baylee Foltz
Lafayette,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Assistant, Payroll position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Director of Financial Aid
Ivy Tech Community College
04.2024 - Current
- Collaborated with other departments to create a seamless enrollment process for students seeking financial assistance.
- Enhanced student retention rates by proactively identifying at-risk populations and developing targeted support strategies.
- Improved student satisfaction with financial aid services by providing clear communication and timely assistance.
- Evaluated complex cases involving special circumstances and appeals, making fair determinations based on individual situations.
- Provided expert guidance to students and families on available funding options, helping them make informed decisions about their education.
Credit Administrative Specialist
First Merchants Bank
07.2022 - 04.2024
- Prepared incoming agricultural loans by ensuring all necessary financial information was included in packet such as tax returns, credit reports, and necessary financial statements
- Ordered and reviewed appraisals and evaluations, communicated with appraisers during the appraisal process and submitted all invoices from appraisals
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Provided exceptional customer service to both internal departments and external vendors, addressing inquiries professionally and efficiently.
Service Associate (Teller)
First Merchants Bank
05.2019 - 07.2022
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
Education
Technical Certificate in Accounting -
Ivy Tech Community College
2023
Certificate in Professional Bookkeeping and Payroll -
Ivy Tech Community College
2023
Bachelor's degree in Financial Counseling & Planning -
Purdue University - West Lafayette, IN
05.2022
Skills
- Higher Education Knowledge
- Verbal Communication
- Microsoft Office
- Documentation Review
- Financial aid package guidance
- Problem-Solving
Certification
- QuickBooks Certified User Online Version
- Microsoft Office Specialist: Excel Associate
Timeline
Assistant Director of Financial Aid
Ivy Tech Community College
04.2024 - Current
Credit Administrative Specialist
First Merchants Bank
07.2022 - 04.2024
Service Associate (Teller)
First Merchants Bank
05.2019 - 07.2022
Bachelor's degree in Financial Counseling & Planning -
Purdue University - West Lafayette, IN
Technical Certificate in Accounting -
Ivy Tech Community College
Certificate in Professional Bookkeeping and Payroll -
Ivy Tech Community College
Similar Profiles
Cecilia TonettiCecilia Tonetti
Diagnostic Medical Sonographer Student at Ivy Tech Community CollegeDiagnostic Medical Sonographer Student at Ivy Tech Community College
Jaimie StitesJaimie Stites
Testing Center Assistant at Ivy Tech Community CollegeTesting Center Assistant at Ivy Tech Community College
Jaime TullyJaime Tully
Medical Assisting Extern at Ivy Tech Community CollegeMedical Assisting Extern at Ivy Tech Community College
Raghean GriceRaghean Grice
Beauty Culture Educator at IVY TECH COMMUNITY COLLEGEBeauty Culture Educator at IVY TECH COMMUNITY COLLEGE
Kelly ARBUCKLEKelly ARBUCKLE
Clinical Dietitian at IU Health Arnett HospitalClinical Dietitian at IU Health Arnett Hospital