Baylee Francis

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.

• Performed opening and closing duties, including store cleaning and restocking.
• Communicated effectively with customers, supervisors, and team members.
• Arrived on time for shifts and adhered to company dress code guidelines.
• Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
• Facilitated training sessions for new employees on proper use of equipment and software programs used in the department.
• Notified supervisors of item shortages to replenish inventory.
• Built relationships with customers through providing accurate information on products or services offered.
• Monitored expiration dates on food items for freshness assurance.