Baylee Head
Clanton
Summary
Dedicated professional with strong teamwork and collaboration skills. Proven ability to deliver exceptional customer service and enhance guest experiences in fast-paced environments.
Detail-oriented team leader with a background in accounting and customer service. Skilled in effective communication and critical thinking, successfully managing multiple projects to improve operational efficiency and team performance.
Resourceful accounting professional recognized for strong organizational and time management skills. Known for delivering accurate results while maintaining effective communication and fostering a collaborative team atmosphere.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Team Leed in Accounting
Long Lewis Auto Group of Alabaster
Alabaster
06.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provide the accounting portion of the paperwork when someone purchases a vehicle.
- Data entry
- Accounts receivable.
Front of House Employee
Full Moon BBQ
Alabaster, AL
05.2018 - 05.2021
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted with inventory management, maintaining stock levels and minimizing waste through effective organization.
- Operated point-of-sale system accurately, processing transactions and handling cash efficiently.
- Trained new staff on company policies and procedures, fostering a collaborative team atmosphere.
- Handled cash transactions
- Fast pace enviroment
- Resolved customer complaints swiftly, maintaining positive relationships and enhancing overall dining experience.
- Coordinated special events, managing logistics to ensure seamless execution and customer engagement.
- Monitored dining area cleanliness and ambiance, ensuring adherence to health standards and brand image.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
High School Diploma -
Calera High School
Calera, ALSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Time management
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
- Organization and time management
- Decision-making
- Calm under pressure
Certification
Notary as of June 2026.
Timeline
Team Leed in Accounting
Long Lewis Auto Group of Alabaster
06.2021 - Current
Front of House Employee
Full Moon BBQ
05.2018 - 05.2021
High School Diploma -
Calera High School