Baylee Hendrick

• Coordinated equipment maintenance schedules and repairs for optimal performance.
• Executed routine inspections and maintenance on equipment to uphold safety standards.
• Oversaw daily operations of equipment rental processes and logistics.
• Kept equipment fueled and ready for immediate use to support scheduling demands.
• Executed loading and unloading of skid steers, excavators, backhoes, and additional equipment onto customer trailers.
• Connected hydraulic hoses and mechanical linkages to tractors.
• Oversaw meticulous record-keeping of equipment usage and rental agreements.
• Assisted customers in identifying and selecting equipment that aligns with their unique needs.

• Oversaw daily business operations, encompassing inventory management, budgeting, accounting, and payroll processing.
• Directed daily operations of landscape supply store, ensuring optimal inventory management and customer satisfaction.
• Created and implemented strategies to enhance customer loyalty and satisfaction, fostering long-term relationships.
• Trained staff on customer service techniques and product knowledge.
• Addressed customer complaints and issues promptly, preserving positive relationships and enhancing overall customer experience.
• Facilitated material selection process for customers to ensure alignment with individual task needs.
• Facilitated loading of landscape materials into customer trucks and trailers.

Expected graduation date: September 11, 2026. Upon completion of Electrical Lineworker Academy, I will also earn my unrestricted Class A Commercial Driver's License (CDL), as well as certifications in flagging and CPR.