Baylee Bowers
Brighton,TN
Summary
Demonstrated excellence in customer service and problem-solving, enhancing team collaboration and operational efficiency. Achieved significant improvements in environment sanitation and customer satisfaction, showcasing a strong work ethic and organizational skills.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Bright Ideas Childcare Center
07.2023 - 08.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Pharmacy Technician
Kroger
01.2022 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Restaurant Server
Memphis BBQ
04.2019 - 06.2020
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
High School Diploma -
Lake Cormorant High School
05-2019
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Customer service
- Problem-solving
- Active listener
- Team collaboration
- Organization
- Cash handling
Timeline
Daycare Teacher
Bright Ideas Childcare Center
07.2023 - 08.2024
Pharmacy Technician
Kroger
01.2022 - 02.2023
Restaurant Server
Memphis BBQ
04.2019 - 06.2020
High School Diploma -
Lake Cormorant High School
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