Baylee Hudson
Dothan,AL
Summary
Diligent customer service professional successful at satisfying different types of customers with creative and knowledgeable solutions. Leads teams of customer service-focused professionals to improve customer ratings, reduce complaints and increase business.
Overview
7
7
years of professional experience
Work History
Pool Lifeguard
Dothan City
2023.04 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
Sales Associate
DILLARD'S
2018.06 - 2021.08
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Ticket, arrange and display merchandise to promote sales
- Exchange merchandise for customers and accept returns
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Retail
WALMART
2018.01 - 2018.05
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
- Answer customers' questions, and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Retail
TARGET
2017.06 - 2017.12
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Process merchandise returns and exchanges
- Exchange merchandise for customers and accept returns
- Answer questions regarding the store and its merchandise.
Education
Liberal Arts And General Studies
George C Wallace Community College - Dothan
Dothan, AL05.2025
Skills
- Adaptability
- Strong work ethic
- Time management
- Great communication
- Leadership
- Patience and Empathy
- Leadership Qualities
- Physical Fitness
- Active Listening
- Customer Service
Timeline
Pool Lifeguard
Dothan City
2023.04 - Current
Sales Associate
DILLARD'S
2018.06 - 2021.08
Retail
WALMART
2018.01 - 2018.05
Retail
TARGET
2017.06 - 2017.12
Liberal Arts And General Studies
George C Wallace Community College - Dothan
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