Baylee Malenfant
Farmington Hills,MI
Summary
My name is Baylee Malenfant, i am a highly-motivated employee with a desire to take on new challenges. I have a strong work ethic, and adaptability to new work environments, i also have exceptional interpersonal skills. I work well under pressure and have fun learning new things along the way!
Overview
6
6
years of professional experience
Work History
EVS Housekeeper
UVM
Ann Arbor, Michigan
12.2023 - Current
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
- Followed infection control protocols when disposing of used linens and trash bags.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Notified supervisors about unsafe conditions or potential hazards within the facility premises.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Serviced, cleaned and restocked restrooms.
Barista
Starbucks
New Hudson, Michigan
02.2021 - 11.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Team Member
Jimmy John's
Westland, Michigan
07.2020 - 12.2020
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Developed positive customer relationships through friendly greeting and excellent service.
- Organized take-out orders for customers who requested them.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
Caregiver
ian mulhinch
South Lyon, Michigan
09.2018 - 06.2020
- Assisted client with activities of daily living such as bathing, dressing and grooming.
- Prepared meals according to dietary requirements and assisted with feeding.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Applied, and Discarded of Condom catheters, and assisted with other bathroom needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Supported bathing, dressing and personal care needs.
Education
High School Diploma -
John Glenn Highschool
Westland, Michigan05-2021
Mental Health Technician Certification - Mental Health Tech
Career Step
Lehi, UTSkills
- Safety Procedures
- Attention to Detail
- Strong Work Ethic
- Complex Problem-Solving
- Positive Attitude
- Interpersonal Skills
- Excellent customer service skills
- Active listener
- Conflict Mediation
- Patient protection
- De-Escalation Techniques
Timeline
EVS Housekeeper
UVM
12.2023 - Current
Barista
Starbucks
02.2021 - 11.2023
Team Member
Jimmy John's
07.2020 - 12.2020
Caregiver
ian mulhinch
09.2018 - 06.2020
High School Diploma -
John Glenn Highschool
Mental Health Technician Certification - Mental Health Tech
Career Step