Baylee McGee
Jacksonville,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Falsies Lashes
01.2023 - 09.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled cash transactions and maintained sales and payments records accurately and end of day reconciliation.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Responsible for opening and closing, assuring office was secure.
Barista
Starbucks
04.2021 - 09.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
Douglas Anderson
2445 San Diego Rd Jacksonville, Fl 3220706.2022
Skills
- Scheduling
- File Management
- Customer/Client relations
- Calendar Management
- Greeting and Seating Clients
- Professional Demeanor
- Time Management
- Clerical Support
- Data Entry
- Telephone skills
Timeline
Receptionist
Falsies Lashes
01.2023 - 09.2023
Barista
Starbucks
04.2021 - 09.2022
Douglas Anderson
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