Summary
Overview
Work History
Education
Skills
Timeline
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Baylee McGee

Jacksonville,Florida

Summary

Experience and knowledge in the coffee industry. Motivated to offering exceptional assistance to team members and customers. Skilled at coordinating appointments, sales, and customer service with excellent communication skills. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Receptionist

Jax Lash
03.2024 - Current
  • Streamline front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
  • Communicate with clients to confirm appointments and update records.
  • Provide administrative support to staff members by handling correspondence, filing documents and managing office supplies inventory.
  • Contribute to design and art work of front office while maintaining a well-organized reception area with updated materials to welcoming environment for visitors.
  • Handle cash and point of sales transactions, maintain sales and payment records, and end of day reconciliation.

Receptionist

Falsies Lashes
01.2023 - 09.2023
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.

Barista

Starbucks
04.2021 - 09.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages in high volume setting.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Education

Douglas Anderson
2445 San Diego Rd. Jacksonville, Fl 32207
06.2022

Skills

  • Coffee Knowledge
  • Customer/Client relations
  • Front desk operations
  • Calendar Management
  • Time Management
  • Clerical Support
  • Data Entry
  • Multi-line telephone operation
  • Positive and professional
  • Administrative support
  • Reception desk management
  • Organization skills

Timeline

Receptionist

Jax Lash
03.2024 - Current

Receptionist

Falsies Lashes
01.2023 - 09.2023

Barista

Starbucks
04.2021 - 09.2022

Douglas Anderson

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Baylee McGee