Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Baylee Miller

Rockingham

Summary

Diligent Employee with strong background in training and development. Consistently improved training programs and increased team productivity through innovative methods. Demonstrated expertise in curriculum design and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Trainer

Cracker Barrel Old Country Store
05.2024 - Current
  • Oversaw the onboarding process for each new employee. Maintained 200+ current and past worker documents, including but not limited to Form I-9, Form W-2, and Form W-4, and the required ABC documentation for serving alcohol in the state of Virginia.
  • Mentored junior trainers, fostering a culture of knowledge sharing and professional development within the team.
  • Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.

Server

Cracker Barrel Old County Store
05.2022 - Current
  • Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
  • Trained new servers on restaurant protocols and customer service best practices.
  • Resolved customer complaints swiftly, improving guest retention and loyalty through effective communication.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Stitcher

EMU Summer Musical Theatre Program
07.2025 - 08.2025
  • Help with all costume building for the 3 weeks of the program.
  • Help with all laundering, sourcing, purchasing, and other tasks for which the Costume Designer needs assistance
  • Identified and resolved stitching issues promptly, minimizing downtime in production line.

Theater Camp Counselor

Rockingham County Recreation Center
06.2021 - 06.2024
  • Led daily theater activities, fostering creativity and collaboration among campers.
  • Mentored junior counselors, enhancing their leadership skills and confidence in managing groups.
  • Coordinated production schedules, ensuring timely execution of rehearsals and performances.
  • Communicated regularly with parents regarding their child''s progress throughout the duration of the camp program.
  • Led warm-up exercises and vocal training activities for optimal preparation before rehearsals or performances.

Education

High School Diploma -

Turner Ashby High School
Bridgewater, VA
05-2024

Skills

  • Google Suites expertise
  • Microsoft 365 proficiency
  • Organizational skills
  • Critical thinking
  • Coaching and development
  • Team management
  • Reliability
  • Interpersonal communication

Certification

  • Virginia ABC Certification (2022)

Timeline

Stitcher

EMU Summer Musical Theatre Program
07.2025 - 08.2025

Lead Trainer

Cracker Barrel Old Country Store
05.2024 - Current

Server

Cracker Barrel Old County Store
05.2022 - Current

Theater Camp Counselor

Rockingham County Recreation Center
06.2021 - 06.2024

High School Diploma -

Turner Ashby High School

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