Baylee Moon

• Ensure that the victims of crime are informed about the progress and status of their case, and that they are given a voice in the criminal justice process.
• Maintain all victim and witness contact information for all criminal cases, and provide timely notification of court appearances in compliance with the Georgia Constitution and the Crime Victims' Bill of Rights.
• Acting as a liaison between victims, law enforcement, the Solicitor General's Office, and other agencies to ensure that the victims' rights are honored.
• Accompany victims of crimes to all preliminary hearings, bond hearings, criminal arraignments, calendar calls, motions hearings, and all stages of a criminal jury or bench trial.
• Review initial incident reports to determine victim contact information.
• Coordinate crisis resources for victims of crime, and make appropriate referrals.
• Interview victims of crime to determine specific needs and services.
• Improved victim support by efficiently managing case files and maintaining accurate documentation.
• Participated in multidisciplinary team meetings to coordinate care for victims in the community.
• Managed post-award services and oversaw state and federal grant awards for compliance with uniform guidance and grant-specific requirements.
• Continuously improved professional skills through participation in workshops, webinars, conferences, and other relevant learning opportunities, staying up-to-date on industry trends and best practices.

• Coordinated the Legal and Outreach program, which included all duties from the advocate position, as well as the following.

- Assisted with hiring additional employees for the Outreach Program.

- Created training materials for new hires and interns

-Provided all training to new hires and interns for the outreach program.

-Attended leadership meetings and provided feedback to the Executive Director and coordinators of the other programs within our service agency.

• Assist survivors of domestic violence through crises by providing legal assistance and advocacy, safety planning, and referrals to outside resources.
• Accompany clients to the courthouse for the initial filing of a Temporary Protective Order and also to the 30-Day hearings.
• Served as the Family Violence Intervention Program Liaison and reached out to survivors to offer services and support.
• Facilitated a weekly support group of about 5-10 women who have experienced domestic violence, providing them with educational materials on topics such as boundaries, coping, healthy relationships, and self-care.
• Delivered engaging presentations to Law Enforcement Agencies, increasing training and awareness around Domestic Violence and best victim-oriented practices.
• Maintained detailed records of client interactions, ensuring accurate documentation and follow-up when necessary.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

• Assist attorneys with evidence review before trials.
• Assist the Victim Advocates with mail notifications to victims, with case status updates and dispositions.
• Attending State Court Trials and Taking Notes for the Victim Advocates.
• Evaluated program effectiveness through data analysis and client feedback surveys, identifying areas for improvement.
• Elevated victims' confidence to proceed with legal actions, offering detailed explanations of their rights and processes.

• Enhanced office efficiency by organizing and maintaining files, records, and resources.
• Greeted incoming office visitors, answered questions, and directed individuals to office locations.
• Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
• Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.

• Built relationships with customers to encourage repeat business.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Contribute to daily operations of the District Attorney's office
• Attending State court trials, taking notes, and observations for the Assistant District Attorneys in my office
• Maintain and reorganize current and past case files, labeling outcomes of cases gone to trial.

• Included shadowing different members of the police department from ride alongs with officers, assisting court services, attending court hearings, learning from the criminal investigations division, and listening to 911 calls with the operators.