Summary
Overview
Work History
Education
Skills
Timeline
Server

Baylee Pearson

Fresno,CA

Summary

Enthusiastic and customer-focused hospitality professional with a proven track record as a hostess, expediter, and server. Adept at creating a warm and welcoming atmosphere for guests, ensuring exceptional dining experiences. Possess strong organizational and multitasking skills developed through expediting duties. Demonstrated ability to handle high-pressure situations with a positive attitude and attention to detail. Eager to contribute excellent communication and teamwork skills to a dynamic serving role, bringing a passion for delivering top-notch service and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Expeditor

Black Sheep Company - Saizon
2022.11 - Current

I am responsible for sending out the dishes in a timely manner whilst making sure there are no issues with the dish. The dish is to look clean with no ingredients missing and if there are any modifications, I am to make sure it comes out that way. I also garnish a few dishes before sending them out.


Server

Darden Company, Inc - Yard House
2021.06 - 2023.04

Served food and beverages with focused attention to customer needs. Kept stations clean, managed money, worked with a POS system.

Takeout Specialist

Darden Restaurants, Inc - Yard House
2021.06 - 2023.04

Worked with guests to place online, in-person, or phone orders and packaged them with care and focus to make sure nothing went missing or was wrong with the order. Handled money, prioritized guest-satisfaction, and trained employees to do the same.

Hostess

Darden Restaurants, Inc - Yard House
2021.06 - 2023.04

Greeted and seated guests, handled phone calls, kept an organized and clean space, conducted the restaurant, trained new hostesses, maintained high standards of service according to company policies.

Barista

Rare Earth Cafe
2020.04 - 2021.05

Took orders and crafted drinks accordingly. Prepared baked goods, kept the workspace clean, and made samples to share. Interacting with customers, even during hectic times, made for a positive environment.

Sandwich Artist

Johnny Subs
2020.04 - 2021.05

Promoted our sandwiches and made them taste as good as I made them sound. Complied with health and safety guidelines whilst keeping a clean workspace. Made sandwiches to satisfy guests and preparing everything before the shift and maintaining as I go along.

Education

BBA - Information Systems

Clovis Community College
Clovis, CA
12.2023

Associate of Arts - Social Sciences

Clovis Community College
Clovis, CA
05.2023

Associate of Arts - Liberal Arts

Clovis Community College
Clovis, CA
05.2023

High School Diploma -

Clovis North High School
Fresno, CA
06.2019

No Degree - Forensic Research And Technology

Center For Advanced Research And Technology
Clovis, CA
06.2019

Skills

  • Inventory Control
  • Customer Service
  • Guest Service
  • Kitchen Operations
  • Restaurant Operations
  • Food Presentation
  • Food Quality Standards
  • Teamwork
  • Leadership

Timeline

Expeditor

Black Sheep Company - Saizon
2022.11 - Current

Server

Darden Company, Inc - Yard House
2021.06 - 2023.04

Takeout Specialist

Darden Restaurants, Inc - Yard House
2021.06 - 2023.04

Hostess

Darden Restaurants, Inc - Yard House
2021.06 - 2023.04

Barista

Rare Earth Cafe
2020.04 - 2021.05

Sandwich Artist

Johnny Subs
2020.04 - 2021.05

BBA - Information Systems

Clovis Community College

Associate of Arts - Social Sciences

Clovis Community College

Associate of Arts - Liberal Arts

Clovis Community College

High School Diploma -

Clovis North High School

No Degree - Forensic Research And Technology

Center For Advanced Research And Technology
Baylee Pearson