Summary
Overview
Work History
Education
Skills
Timeline
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Baylee Reid

Muscatine ,IA

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced in machine operation at Tristate Envelope Company. Proven track record in quality control and safety compliance, enhancing production efficiency and training new team members. Adept at problem-solving and fostering teamwork, consistently meeting high standards in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Machine Operator

Tristate Envelope Company
06.2022 - 10.2025
  • Operated high-speed envelope production machinery with precision and attention to detail.
  • Monitored equipment performance, identifying and resolving issues to maintain workflow efficiency.
  • Conducted regular quality checks on finished products, ensuring compliance with specifications.
  • Assisted in training new operators on machine functions and safety protocols.
  • Maintained accurate records of production data and equipment maintenance schedules.
  • Participated in continuous improvement initiatives, enhancing operational efficiency and product quality.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
  • Quickly shut down equipment in emergency situations following protocols.

Cashier

Caseys General Stores Inc
04.2019 - 06.2022
  • Processed customer transactions accurately, ensuring efficient checkout experience.
  • Assisted customers with product inquiries, enhancing overall satisfaction and support.
  • Maintained cleanliness and organization of checkout area, contributing to positive store environment.
  • Handled cash register operations, including balancing drawers at end of shifts.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.
  • Implemented promotional displays to highlight sales items, driving customer engagement with products.
  • Resolved customer complaints effectively, reinforcing loyalty and trust in store services.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Kitchen Manager

Caseys General Stores Inc
04.2019 - 06.2022
  • Managed daily kitchen operations ensuring quality food preparation and safety standards.
  • Trained and mentored kitchen staff on best practices and operational efficiency.
  • Implemented inventory management procedures to minimize waste and ensure stock availability.
  • Coordinated menu planning, incorporating seasonal ingredients and customer preferences.
  • Streamlined food preparation processes to enhance speed and consistency in service delivery.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.

Education

High School Diploma - Studied The Basics To Graduate

Wapello High School
Wapello, IA
05.2019

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Assembly and production
  • Safety compliance
  • Heavy lifting
  • Forklift and pallet jack operation
  • Quality control
  • Manufacturing experience
  • Basic math
  • Quality assurance
  • Shipping and labeling
  • Production monitoring
  • Quality assurance controls
  • Precision measurement
  • OSHA
  • Order reading
  • Time management
  • Organizational skills
  • Multitasking Abilities
  • Written communication
  • Multitasking and organization
  • Team building
  • Health and safety regulations
  • Team collaboration and leadership
  • Goal setting
  • Relationship building
  • Inventory control
  • Critical Decision-making
  • Peer training
  • Documentation and reporting

Timeline

Machine Operator

Tristate Envelope Company
06.2022 - 10.2025

Cashier

Caseys General Stores Inc
04.2019 - 06.2022

Kitchen Manager

Caseys General Stores Inc
04.2019 - 06.2022

High School Diploma - Studied The Basics To Graduate

Wapello High School
Baylee Reid