Baylee Rhodes
Arcadia,OH
Summary
Shift Manager at Ta-Petro Center with a proven track record in employee training and customer service excellence. Skilled in cash handling and decision-making, I enhanced team performance through effective delegation and motivation, fostering a positive work environment. Committed to upholding safety compliance and resolving customer complaints efficiently.
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Shift Manager
Ta-Petro Center
08.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Summer Help
Werk Brau
06.2022 - 09.2022
- Assisted in event planning for successful summer programs, ensuring smooth operations and positive experiences.
- Improved office efficiency with meticulous filing and organization of important documents.
- Helped organize paper and make sure all paperwork was up tp date and in the right slots.
- Cleaned inside and outside of building
- Painted inside and outside of building
Education
American Schools
Illinois CitySkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Staff motivation
- Opening and closing procedures
- Relationship building
- Team development
- Handling customer complaints
- Documentation and reporting
- Safety compliance
Languages
English
Timeline
Summer Help
Werk Brau
06.2022 - 09.2022
Shift Manager
Ta-Petro Center
08.2021 - Current
American Schools
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