Baylee Ridley
Muskogee,OK
Summary
Citizenship: Yes
Veterans’ Preference: No
Highest General Schedule Grade: GS 7
Desired Location: US-VA-Muskogee County
Availability: Permanent, Full-Time
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Caring individual dedicated to providing top-level care for patients and support of medical professionals. Stay calm in stressful situations with goal-oriented mindset. Knowledgeable about diverse patients and treatments.
Overview
7
7
years of professional experience
Work History
Accounting Technician
Department Of Veterans Affairs
Muskogee, OK
05.2023 - Current
- Employs Integrated Funds Control Accounting & Procurement (IFCAP) to liquidate payments on obligations
- Monitors, logs and analyzes daily payments for various services, ensuring they are allocated to the correct PO in FMS and IFCAP
- Incumbent works with Compensated Work Therapy to prepare and process biweekly payroll for employees
- Accounting Technician is the liaison with the Business Office for beneficiary travel and non-VA service payments, monitoring the obligations for adequate funding and balancing the obligations in FMS to IFCAP
- Incumbent is liaison with the services for preparing documentation for convenience checks
- Accounting Technician compiles weekly reports of outstanding invoices and distributes them to the Accountants
- Accounting Technician retrieves the daily and weekly reports of rejects from the Financial Content Management (FCM) system and distributes them to Fiscal personnel
- Accounting Technician inputs veteran vendor information into the Automated Vendorizing Input System (AVIS) daily, and initiates enrollment of veterans in Direct Express
- Accounting Technician retrieves daily receiving reports from Logistics and processes them in IFCAP
- Incumbent is secondary back-up to the Agent Cashier, performing Agent Cashier duties in the absence of the principal Agent Cashier
- Incumbent is back-up to the Fiscal Timekeeper, performing Timekeeper duties in the absence of the primary Timekeeper
Laundry Worker
Department of Veterans Affairs
Muskogee, OK
05.2021 - 05.2023
- Sorting; receiving tickets for one lot arranged in numerical order; placing tickets in bins and/or hangers in sequence
- Sorting various groups of garments and linen into bins by matching identification symbols
- Checking numbers of items against those indicated on ticket
- Placing assembled bundles on conveyor for wrapping
- Marking individual bundles
- Deciding on the correct identification to be used according to set procedure
- Setting marking machining by pressing keys; stamps mark on laundry ticket and all unmarked laundry items; checking number of items on ticket against those submitted; noting on the ticket numbers of items that do not agree with ticket; nets small items such as socks
- Reading laundry tickets, doing simple counting, alphabetizing or putting numbers in order
Assistant Manager
Rue 21
Muskogee, OK
08.2020 - 03.2021
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Reviewed completed work to verify consistency, quality and conformance.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Created and managed budgets for travel, training and team-building activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Sales Associate
American Eagle Outfitters, Inc
Muskogee, OK
11.2018 - 04.2020
- Assessed customer needs to provide assistance and information on product features.
- Used technology resources to assist customers in locating and selecting items.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Developed trusting relationships with customers by making personal connections.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Summer Youth Leadership Intern
Cherokee Nation Summer Youth Program
Muskogee, OK
05.2019 - 08.2019
- I worked as a receptionist in the Behavioral Health department at Cherokee Nation Three Rivers Health Center until the summer youth employment program ended
- I did clerical work; I answered phone calls, checked patients in, notified the therapists that their patient arrived, cleaned the children exam room, organized therapists personal cards, printed, sorted, and stored necessary new or current patient paperwork, called and reminded patients of their upcoming appointments
- Established leadership skills
- Learned collaboration
- Learned responsibility
- Traveled to historical, sacred areas of the Cherokees
- Traveled to Cherokee, North Carolina and experienced walking where the Trail of Tears began
Summer Youth Employee
Cherokee Nation Summer Youth Program
Muskogee, OK
06.2018 - 07.2018
- I worked as an assistant in the Physical Therapy department at Cherokee Nation Three Rivers Health Center until the summer youth program ended
- I learned collaboration
- I learned clerical work; answering phones, checking patients in, patient confidentiality, storing files in sequential order, notifying the doctors that their patient has arrived
- I sterilized all equipment immediately after being used; exam rooms, beds, weights, machines, etc.
- I stocked the exam rooms with linens need
Education
Bachelor of Science - Psychology
Oklahoma State University
Stillwater, OK12-2025
Associate of Arts - Psychology
Connors State College
Muskogee05.2023
High School Diploma -
Warner High School
Warner, OK05.2019
Skills
- Customer Service
- Work Prioritization
- Time Management
- Measurements and Calculations
- Teamwork and Collaboration
- Quality Assurance
- Attention to Detail
- Inventory Support
- Maintaining Safety Practices
- Problem-Solving
- Flexible Schedule
- Team leadership
- Relationship building
- Active Listening
- Training & Development
- Strategic Initiatives
- Mental health support
- Empathy development
- Social skill development
- Problem-solving skills
- Leadership skills
- Issue resolution
Accomplishments
- Out-standing end-of-the-year employee review
Timeline
Accounting Technician
Department Of Veterans Affairs
05.2023 - Current
Laundry Worker
Department of Veterans Affairs
05.2021 - 05.2023
Assistant Manager
Rue 21
08.2020 - 03.2021
Summer Youth Leadership Intern
Cherokee Nation Summer Youth Program
05.2019 - 08.2019
Sales Associate
American Eagle Outfitters, Inc
11.2018 - 04.2020
Summer Youth Employee
Cherokee Nation Summer Youth Program
06.2018 - 07.2018
Bachelor of Science - Psychology
Oklahoma State University
Associate of Arts - Psychology
Connors State College
High School Diploma -
Warner High School