Baylee Seymore
Odessa,TX
Summary
Versatile and customer-oriented professional with extensive experience in financial services, life insurance, retirement planning, and leasing consulting, along with three years of experience as a restaurant server. Proven track record in delivering exceptional customer service, managing multiple tasks efficiently, and thriving in high-pressure environments. Equipped with strong interpersonal and communication skills, and a commitment to enhancing customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Service Professional
World Financial Group
02.2024 - Current
- Maintained knowledge of industry trends, regulations and best practices in order to provide accurate advice.
- Actively sought out new business opportunities through networking events or cold calling prospects.
- Educated clients about different permanent and term-life policies available for purchase.
- Completed continuing education courses regularly to maintain up-to-date knowledge of state regulations, industry standards, and product developments related to life insurance policies.
- Conducted thorough market research to stay updated on industry trends and competitor offerings.
- Educated clients on various aspects of retirement, including taxes, power of attorney, and estate planning.
Benefits Specialist
American Income Life Insurance Company
01.2023 - 01.2024
- Participated in regular training sessions to expand product knowledge and develop essential skills for success in the industry.
- Delivered exceptional customer service throughout the entire sales process—from initial contact through policy issuance—by demonstrating empathy, professionalism, and expertise at every touch point .
- Prepared and presented product proposals tailored to individual client requirements.
- Met or exceeded established sales quotas through consistent prospecting efforts and excellent closing techniques.
Leasing Consultant
Bell Partners
Farmers Branch, Texas
08.2020 - 11.2022
- Conducted tours of available apartments, highlighting features and amenities.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Updated resident data into property management software system daily.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Server
Texas Roadhouse
Wichita Falls, TX
06.2017 - 07.2020
- Followed safety, sanitization, and food handling guidelines.
- Processed credit card transactions, gift cards, and cash payments.
- Explained details for new menu items and daily specials.
- Entered orders into computer system to coordinate with kitchen staff.
- Delivered food and beverages promptly to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Palm Beach Tan
Wichita Falls , Texas
09.2016 - 07.2017
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment, including floors, windows, and tanning beds.
- Handled customer complaints in a professional manner.
Education
Midwestern State University
Wichita Falls, TXSkills
- Wealth Management
- Sales and Marketing
- Retirement planning
- Estate Planning
- POS operation
- Sales Techniques
- Customer Relationship Management (CRM)
- Effective Communication
Certification
- life, health, accident insurance license
Timeline
Financial Service Professional
World Financial Group
02.2024 - Current
Benefits Specialist
American Income Life Insurance Company
01.2023 - 01.2024
Leasing Consultant
Bell Partners
08.2020 - 11.2022
Server
Texas Roadhouse
06.2017 - 07.2020
Sales Associate
Palm Beach Tan
09.2016 - 07.2017
Midwestern State University
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