BAYLEE STEVENS
Whitehall
Summary
Passionate individual with a strong, reliable work ethic and exceptional communication skills, leveraging experience as an Administrative Assistant at the Center for Massage & Natural Health and retail experience during college.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Edustaff
08.2024 - Current
- Maintain discipline and classroom control while fostering safe and positive learning environment
- Provide individualized support for struggling students through one-on-one instruction sessions
- Follow school district policies and procedures when subbing in different schools
- Document summary of work completed to update regular classroom teacher
- Utilize technology and multimedia resources to enhance instruction
- Follow existing lesson plans to provide consistent instruction to assigned students
Front Desk Attendant
Shoji Spa & Lodge
06.2022 - 07.2024
- Configure paperwork for guest appointments
- Assemble essential items and beverage services for guests
- Clean tubs, dishes, and guest items between appointments and services
- Hospitality-showing and settling in guests for tubs, overnight accommodations, and other spa services
- Maintain bathrooms and stock for guest needs
- Manage guest appointments via Booker software
- Opening and closing duties
- Assist in other departments including Housekeeping
Administrative Assistant
Center for Massage & Natural Health
11.2021 - 06.2022
- Clinic administration: client interaction, phone calls, processed transactions, scheduled appointments, supported massage students & professional therapists, general clerical work, opening/closing responsibilities
- Contributed to renovation project 2022: painting, moving, organizing, and interior installation
- Increased social media presence and development
- Created Content Calendar for 2022
- Became proficient in scheduling posts via Hootsuite
- Became proficient in Canva for creating social media content and marketing
- Designed, gathered, and compiled content for student, staff and school highlights
- Processed clinic and student transactions via MINDBODY and QuickBooks
- Supported Academics, Financial Aid, Admissions, and Operations departments with various tasks and projects as needed
- Trained & supervised 18 massage students on front desk duties and POS systems
- Contributed to registration, organization, marketing and preparation of Continuing Education courses
Education
Bachelor of Science - Health and Wellness Promotion
University of North Carolina
Asheville, NC12.2020
Associates in Arts Degree - General Studies
Mitchell Community College
Mooresville and Statesville, NC12.2018
Skills
- Compassionate client and colleague communication
- Works well individually and collaboratively
- Optimistic and empathetic approach towards conflict management
- Attention to detail
- Adaptable to emerging AI & IT
- Proficient in Microsoft Office & Google Suite
- Experience in social media management
- Experience in writing Standard Operating Procedures
Certification
TEFL/TESOL Certification, ITTT, 2024
Timeline
Substitute Teacher
Edustaff
08.2024 - Current
Front Desk Attendant
Shoji Spa & Lodge
06.2022 - 07.2024
Administrative Assistant
Center for Massage & Natural Health
11.2021 - 06.2022
Associates in Arts Degree - General Studies
Mitchell Community College
Bachelor of Science - Health and Wellness Promotion
University of North Carolina
Similar Profiles
John FordJohn Ford
Substitute Teacher at EdustaffSubstitute Teacher at Edustaff
Amy KennedyAmy Kennedy
Substitute Teacher at EdustaffSubstitute Teacher at Edustaff
Kyle ParsleyKyle Parsley
Substitute Teacher at EduStaffSubstitute Teacher at EduStaff
Kendra HintonKendra Hinton
Merchandiser at PepsiCoMerchandiser at PepsiCo
Kimberly GoberKimberly Gober
Elementary School Counselor at White Hall School DistrictElementary School Counselor at White Hall School District