Baylee Todhunter
Merchandising reset Team Lead
Lawton,Tx
Summary
Dynamic merchandising professional with a proven track record at Go Getters, excelling in merchandise presentation and customer service. Recognized for enhancing store layouts and driving sales through effective visual displays. Strong problem-solving abilities and attention to detail fostered a collaborative team environment, leading to improved operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandising Team Lead
Go Getters
02.2024 - Current
- Managed inventory for optimal product availability and turnover rates.
- Collaborated with vendors to ensure timely delivery of products, maintaining stock levels for high-demand items.
- Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
- Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
- Facilitated open communication between merchandising team members at various levels of authority to address operational challenges promptly.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Provided training to new team members on merchandising best practices, enhancing overall team performance.
- Enhanced customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
- Implemented planograms to create consistent visual presentations across multiple store locations.
- Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
- Reduced stock handling costs through efficient organization and tracking processes.
- Increased sales by developing visually appealing merchandise displays and layouts.
Bartender
Cellarmans Pub & Brewery
09.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender/Server
The Jalapeno Tree
03.2021 - 07.2023
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Dental Assistant
Prestige Family Dentistry
01.2016 - 10.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
Education
Phlebotomy Certification - Medical
North Central Texas College
Denton02-2015
No Degree - Cosmetology
Tony And Guy
Carrollton, TX01-2013
Skills
- Merchandise presentation
- Store layout
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Certification
- Team Lead Training - 9 months
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 5 staff members.
- Collaborated with team of 4 in the development of a New Oral Surgrey Team.
- Received the Bartender of the Month 2012& 2023
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePersonal development programsFlexible work hoursTimeline
Merchandising Team Lead
Go Getters
02.2024 - Current
Bartender
Cellarmans Pub & Brewery
09.2023 - 02.2024
Bartender/Server
The Jalapeno Tree
03.2021 - 07.2023
Dental Assistant
Prestige Family Dentistry
01.2016 - 10.2018
Phlebotomy Certification - Medical
North Central Texas College
No Degree - Cosmetology
Tony And Guy
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