Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Baylee Willenbrink

Manteca

Summary

Proven team player and customer service expert, adept at problem-solving and cash handling, honed at Starbucks and Sizzler Restaurant. Elevates customer loyalty through effective communication, achieving high satisfaction. Demonstrates exceptional multitasking and organizational skills, ensuring efficient operations and a positive, welcoming environment for all.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks, Barista
09.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Cashier

Sizzler Restaurant
07.2022 - 09.2022
  • Greeted customers entering restaurant and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Zoology -

San Joaquin Delta College
Stockton, CA
2028

High School Diploma -

Manteca High School
Manteca, CA
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Problem-Solving
  • Multitasking Abilities
  • Organizational Skills
  • Cleaning and sanitizing
  • Up-selling
  • Customer Service

Volunteering

Childcare Provider, Manteca CA

  • Communicated efficiently with the parents or guardians.
  • Ensured sufficient supervision of children at all times.
  • Resolved conflicts between multiple children.

Brock Elliott Clothes Closet Aid, Manteca CA

  • Provided clothes to students and families in need.
  • Maintained organization of the classroom facility.
  • Separated and hung-up clothes by section.

Manteca Little League & Manteca Youth Softball Association Snack Bar, Manteca CA

  • Provided prompt, efficient, friendly, and quality service at all times.
  • Took payments and tendered change.
  • Ensured cleanliness and sanitization of all areas.
  • Maintained a positive relationship with other volunteers.

Timeline

Barista

Starbucks, Barista
09.2022 - Current

Cashier

Sizzler Restaurant
07.2022 - 09.2022

Zoology -

San Joaquin Delta College

High School Diploma -

Manteca High School

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Baylee Willenbrink