Bayleigh Arnold

• Oversaw entry of specimens into the system, verifying all data for accuracy.
• Held responsibility for frozen sections and hand-stained slides to provide immediate results during surgeries.
• Collaborated in diagnosing and resolving issues with laboratory equipment, reducing operational interruptions.
• Maintained confidentiality in matters related to patient, family and client facility staff.
• Handled inquiries from doctors and clinics regarding pathology results of patients' samples.
• Collaborated with physicians and other healthcare professionals to ensure quality patient care.

• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients.
• Trained new medical and facility staff.
• Prepared and packaged specimens for courier transport.
• Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
• Assessed plasma collection machines for proper functionality.
• Answered and directed incoming calls using multi-line telephone system.
• Processed payments and updated donor demographics.
• Screen donors to ensure suitability for plasma donation.
• Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
• Managed Donor Floor staff by making sure everyone is on task while also making sure breaks and lunches are begin given.

• Delivered requested assistance to tenants, guests and visitors professionally and promptly and cultivated atmosphere of community support and trust while adhering to property rules.
• Organized and cleaned lobby continually, maintaining clean, safe, secure and inviting appearance to full satisfaction of building management and residents.
• Swept food, debris and trash off of lobby floor.
• Cleaned Guest rooms when needed touched up after housekeeping hours.

During Basic Training I was being taught skills that I use on an everyday basis.

• Discipline
• Attention to detail
• Organization
• Teamwork
• Communication