Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Army
Fort Campbell North, KY
01.2020 - 05.2022
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Maintained a neat, clean and organized environment throughout the office.
Conducted routine maintenance of equipment used in dentistry operations.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Took digital X-rays of teeth using radiographic equipment.
Kept accurate records of dental treatments provided for each patient's visit.
Ordered supplies necessary for daily operations of the practice.
Greeted patients upon arrival at the office and escorted them to an examination room.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Laid out dental instruments and equipment before procedures.
Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Cafe Team Leader/Barista Trainer
Barnes & Noble
Garland, TX
10.2018 - 10.2019
Provided training to new cafe team members on food safety and customer service procedures.
Resolved customer complaints in a professional manner.
Conducted regular staff meetings to discuss performance objectives, motivate employees, and address any issues or concerns within the team.
Carried out regular stock checks to monitor product availability and order levels.
Managed cash register operations accurately during peak hours of operation.
Served as an ambassador for the company by providing friendly customer service at all times.
Adhered to company food, safety, quality and sanitation policies.
Reviewed daily task list with employees and assigned tasks for completion.
Rotated and replenished products in display cases.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Delegated work to staff, setting priorities and goals.
Assessed performance of staff members against established standards, providing feedback and coaching as required.