Summary
Overview
Work History
Education
Skills
References
Timeline
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Bayleigh Glaser

Davenport,IA

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical, and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

6
6
years of professional experience

Work History

Office Manager

Quality Control Restoration
Rock Island, IL
04.2025 - Current
  • Processed payroll accurately, ensuring all employees were paid on time.
  • Coordinated meetings, conferences, construction jobs, and department activities.
  • Responded promptly to requests from clients regarding changes or updates to their project plans.
  • Created weekly status reports detailing progress on current projects.
  • Developed and implemented office policies and procedures.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail, and coordinated courier services.
  • Created spreadsheets in Excel to track data, such as vacation requests and sick days.
  • Supervised staff members, organized schedules, and delegated tasks.
  • Managed front desk operations, including greeting visitors, answering questions, and directing them to the appropriate personnel.
  • Maintained a filing system for records, correspondence, and other documents.
  • Prepared agendas for board meetings, along with taking minutes during sessions.
  • Assisted in recruiting, onboarding, and training new employees.
  • Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
  • Assisted in preparing contracts for potential new construction projects.
  • Managed all incoming and outgoing documents related to construction projects.

Assistant Teacher

Geneseo Child Care
Geneseo, IL
06.2024 - 04.2025
  • Promoted a cooperative learning environment that encourages collaboration among students.
  • Evaluated student work using established criteria.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
  • Provided individualized instruction to students who needed additional assistance.
  • Supervised small group activities.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Collaborated with other staff members to ensure student success.
  • Encouraged positive behavior with rewards and incentives.
  • Assisted in planning field trips and special events such as assemblies or performances.
  • Attended faculty meetings as requested by the center director.
  • Helped maintain a safe and orderly learning environment.

Bartender

Thirsty's On 3rd
Davenport, IA
08.2019 - 02.2025
  • Resolved customer complaints professionally.
  • Cleansed glasses with sanitizing solution after each use.
  • Managed the cash drawer at the end of each shift, ensuring the accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Performed opening and closing duties, including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Checked identification cards for proof of age before serving alcoholic beverages.
  • Stock ice bins and coolers as needed throughout the shift.
  • Processed payments accurately and efficiently with the POS system.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Assisted in setting up the bar for the service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.

Assistant Director

Friendly House
Davenport, IA
06.2022 - 05.2024
  • Coordinated daily activities such as meals, rest periods, outdoor playtime, and learning activities.
  • Collaborated with other professionals, including teachers, parents, and social workers, to coordinate services for children in need.
  • Inspected facilities regularly to ensure cleanliness and safety requirements are met.
  • Implemented innovative programs designed to enhance cognitive development among young learners.
  • Guided parents on child development issues.
  • Created a safe, nurturing environment for children by providing appropriate supervision of their activities.
  • Enforced rules to promote positive behavior among children under care.
  • Maintained accurate records of children's attendance, health information, and developmental progress.
  • Created and updated records to document employee and participant information.
  • Communicated with parents and fostered strong professional relationships.

Education

Some College (No Degree) - Psychology

Scott Community College
Davenport, IA

Skills

  • Microsoft Excel
  • Classroom management
  • Customer service
  • Collaboration skills
  • Critical thinking
  • Conflict resolution
  • Time management
  • Mail handling
  • Staff management
  • Regulatory compliance
  • Contract administration
  • Office management software
  • Payroll and budgeting
  • Report preparation
  • Document management
  • Customer relations
  • Supply management
  • Meeting planning
  • Policy implementation
  • Conflict management
  • Scheduling
  • Policy and procedure modification
  • Payroll processing
  • Inventory control
  • Policy development
  • Information protection
  • Office administration
  • Administrative support
  • Clear oral/written communication
  • Staff hiring
  • Data entry
  • Organizational skills
  • Workforce management
  • Administrative oversight
  • Office management
  • Clerical support
  • Scheduling and calendar management

References

References available upon request.

Timeline

Office Manager

Quality Control Restoration
04.2025 - Current

Assistant Teacher

Geneseo Child Care
06.2024 - 04.2025

Assistant Director

Friendly House
06.2022 - 05.2024

Bartender

Thirsty's On 3rd
08.2019 - 02.2025

Some College (No Degree) - Psychology

Scott Community College