Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Bayleigh Hall

Phoenix,AZ

Summary

Results-driven Auditing Clerk with a strong focus on optimizing data processes and enhancing patient care. Expertise in data analysis guarantees accuracy and compliance while driving impactful initiatives. Known for delivering comprehensive audit reports and promoting effective communication, leading to improved operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Auditing Clerk

Ideal Option
Spokane Valley, WA
05.2023 - Current
  • Performs detailed analysis of medical statements, identifying discrepancies, and potential risks.
  • Tracks and reports sexually transmitted infections to state health departments.
  • Delivers laboratory outcomes to intended individuals.
  • Data entry.
  • Establishes methods for evaluating the efficiency of internal controls.
  • Prepares clear and concise audit reports summarizing findings, recommendations, and action plans.
  • Facilitates necessary changes to policies or procedures to improve operations.
  • Ensures regulatory compliance by staying up to date with changes in state laws governing healthcare organizations.

Lead Phlebotomist/Medical Assistant

Ideal Option
Spokane Valley, WA
03.2021 - 05.2023
  • Directed clinical processes.
  • Provided administrative and clinical support to ensure efficient clinic operation.
  • Secured patient authorization for medical record release.
  • Managed collection of patient co-pays and conducted daily bank deposits.
  • Gathered essential patient data including vital signs and BAC results.
  • Maintained compliance with safety standards during venipunctures.
  • Prepared collected samples for laboratory analysis.
  • Ensured a safe, secure, and healthy work environment by adhering to standards.

Seasonal Cashier/Customer Service

Park City Sport
Park City, UT
11.2019 - 02.2021
  • Delivered superior customer care by engaging customers warmly and resolving inquiries efficiently.
  • Accurately handled and processed various forms of customer transactions.
  • Balanced cash drawer consistently, promptly addressing discrepancies.
  • Executed upselling methods, enhancing overall sales figures.
  • Kept up-to-date with current promotions and sales events.
  • Enhanced customer loyalty by offering personalized service based on remembered preferences.
  • Addressed customer issues swiftly to ensure positive outcomes.

Administrative Assistant

Younique Cosmetics
Lehi, UT
07.2017 - 09.2019
  • Coordinated administrative functions to enhance operational efficiency.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Handled details of meetings, focusing on setup, and food services.
  • Assisted colleagues by providing necessary support on time.
  • Maintained a polished and professional appearance for the organization.
  • Scheduled appointments between clients and customers and internal staff members.

Customer Service Representative

Younique Cosmetics
Lehi, UT
06.2015 - 07.2017
  • Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
  • Exceeded response time and resolution targets for high-volume communication management.
  • Exhibited extensive knowledge of products to address customer inquiries confidently.
  • Built rapport with customers through active listening, empathy, and personalized interactions.
  • Handled challenging customer complaints by identifying root causes and providing solutions.
  • Recorded detailed customer interactions within the CRM system to ensure thorough analysis.

Education

Certification - Phlebotomy

Phlebotomy Training Specialists
West Jordan, UT
03.2021

High School Diploma -

Dixie High School
Saint George, UT
05.2015

Skills

  • Skilled in Microsoft Office Applications
  • Excel Proficiency
  • Healthcare Data Management Systems
  • Efficient Data Entry
  • Collaborative Communication Skills
  • Attention to detail
  • Problem solving
  • Customer service
  • Time management
  • Interpersonal skills

Certification

  • BLS Certification, 12/01/21 to 12/01/25, American Heart Association, #245414374927
  • Certified Phlebotomy Technician (CPT), 02/01/21 to 02/01/25, #N21208526

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Auditing Clerk

Ideal Option
05.2023 - Current

Lead Phlebotomist/Medical Assistant

Ideal Option
03.2021 - 05.2023

Seasonal Cashier/Customer Service

Park City Sport
11.2019 - 02.2021

Administrative Assistant

Younique Cosmetics
07.2017 - 09.2019

Customer Service Representative

Younique Cosmetics
06.2015 - 07.2017

Certification - Phlebotomy

Phlebotomy Training Specialists

High School Diploma -

Dixie High School

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Bayleigh Hall