Bayleigh Lovejoy
Milton,WV
Summary
Accomplished Medical Assistant with a proven track record at FamilyCare Health Center, enhancing patient trust through exceptional communication and HIPAA compliance. Demonstrated leadership at Gino's Pizza & Spaghetti House, improving customer satisfaction and financial accuracy. Skilled in CPR/AED, team leadership, and time management, driving positive outcomes in high-stress environments. Organized office professional with top-notch administrative skills and solid background in the medical industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front Office Receptionist
FamilyCare Health Center
06.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Pro-Cashier
The Home Depot Inc
08.2021 - 06.2022
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager
Gino's Pizza & Spaghetti House
12.2018 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Certification in Clinical Medical Assisting - Medical
Putnam Career And Technical Center
Eleanor, WV05.2022
Skills
- HIPAA Compliance
- Certified in CPR/AED
- Team Leadership
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Professional and Friendly
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
Timeline
Medical Assistant/Front Office Receptionist
FamilyCare Health Center
06.2022 - Current
Pro-Cashier
The Home Depot Inc
08.2021 - 06.2022
Assistant Manager
Gino's Pizza & Spaghetti House
12.2018 - 06.2022
Certification in Clinical Medical Assisting - Medical
Putnam Career And Technical Center
Similar Profiles
Twonna Fredrick-WilliamsTwonna Fredrick-Williams
RN Case Manager at FamilyCare Health Center WVRN Case Manager at FamilyCare Health Center WV
Krista WallaceKrista Wallace
Practice Manager at FamilyCare Health CentersPractice Manager at FamilyCare Health Centers
Morgan BelcherMorgan Belcher
Director, Health Center Operations – West Region at FamilyCare Health CentersDirector, Health Center Operations – West Region at FamilyCare Health Centers
Devin MendezDevin Mendez
Delivery Driver at GrubHubDelivery Driver at GrubHub
Gavin FeigelGavin Feigel
Team Member at Dairy Queen Grill & ChillTeam Member at Dairy Queen Grill & Chill