Summary
Overview
Work History
Education
Skills
Timeline
Server

Bayleigh Reeder

Vestavia Hills,Alabama

Summary

With a proven track record at Texas Roadhouse, I excel in delivering exceptional customer service and maintaining high cleanliness standards. My expertise in POS operation and innate ability to foster warm customer relationships highlight my multifaceted skill set, blending hard and soft skills to enhance dining experiences and operational efficiency.

Overview

14
14
years of professional experience

Work History

Server

Gabriels Cafe
06.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server and Manager

Texas Roadhouse
01.2018 - 05.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Carhop and Manager

Sonic
01.2014 - 01.2018
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Cashier

Arbys
01.2011 - 01.2014

Education

High School Diploma - Cosmetology

School of Technology
Columbiana
05.2013

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Service prioritization
  • Sales expertise
  • Food safety practices
  • Point of sale operation
  • Dining area maintenance
  • Allergy awareness
  • Food sales and promotion
  • Item promotion
  • Table setting knowledge
  • Food station setup
  • Menu presentation
  • Daily specials memorization
  • Food and beverage pairings
  • Order delivery practices
  • Bill computation
  • Food inspection
  • Front-of-house display creation
  • Wine service
  • Food spoilage prevention
  • Hostess support
  • Liquor, wine, and food service
  • POS operation
  • Dish preparation
  • Positive and professional
  • Take-out service
  • Price memorization
  • Food safety oversight
  • Special dietary requirements
  • Server training
  • Point of sale system
  • Effective customer upselling
  • Specials promotion
  • Check payment processing
  • Menu item recommendation
  • Table setting arrangements
  • Dining customer service
  • Team member support
  • Dining crew workflow optimization
  • Table resetting
  • Reliability
  • Multitasking
  • Multitasking Abilities
  • Cleaning and sanitizing
  • Food handling
  • Problem-solving abilities
  • Upselling
  • Hospitality best practices
  • Time management abilities
  • Conflict Resolution
  • Team building
  • Problem-solving aptitude
  • Clear Communication
  • Customer Satisfaction
  • Food Preparation
  • Hygiene practices
  • Cash Register Operation
  • Food Service
  • Customer Relationship Management
  • Food presentation
  • Food Safety Compliance
  • Guest Relations
  • Complaint Handling
  • Professionalism
  • Payment Processing
  • Adaptability
  • POS System Operation
  • Shift Scheduling
  • Order Processing
  • Stress Management
  • Fine-dining expertise
  • Upselling techniques
  • Order Verification
  • Meal recommendations
  • Safe alcohol service

Timeline

Server

Gabriels Cafe
06.2021 - Current

Server and Manager

Texas Roadhouse
01.2018 - 05.2021

Carhop and Manager

Sonic
01.2014 - 01.2018

Cashier

Arbys
01.2011 - 01.2014

High School Diploma - Cosmetology

School of Technology
Bayleigh Reeder