Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bayleigh Shiver

Andalusia,AL

Summary

Dynamic and dedicated professional with a strong background in customer service at Waymaker Cafe, excelling in cash handling and fostering customer relationships. Known for reliability and teamwork, I consistently delivered exceptional guest experiences while maintaining a clean and organized environment. Committed to upholding high standards of professionalism and attention to detail.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier /Food Service Worker

Waymaker Cafe
02.2025 - Current
    • Greeted customers entering store and responded promptly to customer needs.
    • Welcomed customers and helped determine their needs.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Built relationships with customers to encourage repeat business.
    • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Assisted customers with returns, refunds and resolving transaction issues.
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Served food and beverages promptly with focused attention to customer needs.
    • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
    • Cultivated warm relationships with regular customers.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Maintained a clean and orderly dining area for an enjoyable guest experience.
    • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Cleaner Helper

Taylor Ford
01.2024 - Current
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
  • Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Babysitter

Private Individual
01.2024 - 01.2025
    • Played games, worked on puzzles, and read books to young children.
    • Communicated positively with children and guardians.
    • Organized and cleaned home after activities by picking up toys and straightening up play room.
    • Maintained a clean and organized environment to ensure the well-being of children under care.
    • Prepared healthy, age-appropriate snacks and meals.
    • Reassured children when upset providing emotional support and stability.
    • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
    • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
    • Taught children to organize toys, wash hands, and share by leading by example.
    • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
    • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
    • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
    • Provided a safe environment for children, ensuring their well-being and security at all times.
    • Established strong relationships with families, fostering trust and open communication.
    • Maintained clean and organized living spaces, contributing to a comfortable home environment for the family.
    • Managed multiple responsibilities simultaneously; prioritizing tasks efficiently without compromising quality of care provided.

Education

High School Diploma -

Alabama Destination Career Academy
3504 Rainbow Drive Ste D PMB 411 Rainbow City, AL
05-2027

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Cash handling
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Customer service excellence
  • Attention to detail

Languages

English
Full Professional

Timeline

Cashier /Food Service Worker

Waymaker Cafe
02.2025 - Current

Cleaner Helper

Taylor Ford
01.2024 - Current

Babysitter

Private Individual
01.2024 - 01.2025

High School Diploma -

Alabama Destination Career Academy