Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bayley Franklin

Meridian,ID

Summary

I have years of experience in offering a friendly and approachable demeanor with a strong understanding of customer service principles and effective communication skills. I have excellent knowledge of POS systems, wellness equipment, and tanning equipment. I am ready to use sales abilities, and knowledge of tanning and wellness products.

Office management professional with track record of optimizing administrative functions and fostering a productive work environment. I am recognized for strong focus on teamwork and achieving operational success. I am very reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Wellness Consultant

Palm Beach Tan
10.2022 - Current
  • Enhanced client satisfaction through consistent communication, support, and ongoing progress evaluations.
  • Built a loyal clientele base through exceptional customer service skills including attentiveness, empathy, and patience.
  • Increased salon revenue through upselling tanning packages and retail products to clients.

Office and Media Manager

AquaKlear Filtration
04.2022 - Current
  • Supervised online and offline ad campaigns, reporting on results.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Tanning Consultant

Electric Rays
09.2021 - 10.2022
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.

Education

Criminal Justice - Pre-law

Boise State University
Boise, ID

Skills

  • Appointment scheduling
  • Data entry
  • Appointment coordination
  • Business opening and closing procedures
  • Sales expertise
  • Brand awareness

Certification

Smart Tan certified,

Google Ads certified,

OpenLearn Wellness and Nutrition certified

Languages

Russian
English

Timeline

Wellness Consultant

Palm Beach Tan
10.2022 - Current

Office and Media Manager

AquaKlear Filtration
04.2022 - Current

Tanning Consultant

Electric Rays
09.2021 - 10.2022

Criminal Justice - Pre-law

Boise State University
Bayley Franklin