Bayley Glover
Pasco,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Store Director
Glossier
2022.08 - Current
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Developed strong working relationships with vendors, landlords/property managers, and other partners in store while upholding a culture of accountability for expected service levels.
Store Director
Madewell
2019.10 - 2022.08
- Directed operations of $6 million annual revenue store; achieving #1 volume position in company and positive comp sales result in 2021.
- Managed team of 5 managers and 40 floor staff.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Department Manager
Nordstrom
2015.08 - 2019.07
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
Associate of Arts -
Bellevue College
Bellevue, WA01.2024
Skills
- Team Leadership
- Business Development
- Maximizing Profitability
- Customer Service
- Organizational Skills
- Decision Making
- Recruiting and Hiring
- Public Speaking
- Conflict Resolution
- Policies and Procedures
- Special Events
- Vendor Relations
- Technology Integration
Timeline
Store Director
Glossier
2022.08 - Current
Store Director
Madewell
2019.10 - 2022.08
Department Manager
Nordstrom
2015.08 - 2019.07
Associate of Arts -
Bellevue College
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