With a proven track record at Hearing Lab Technology, I excel in customer service and problem-solving, enhancing patient satisfaction through meticulous hearing aid fittings and comprehensive evaluations. My adaptability and attention to detail drives my success in delivering exceptional outcomes and efficient documentation management.
- Conduct comprehensive hearing evaluations on a daily basis.
- Select and fit hearing aids based on patients' needs.
- Provide detailed instructions on proper usage and care of hearing aids.
- Maintain accurate patient records, such as hearing test results, signed contracts, and follow up care.
- Follow all company policies to ensure proper quality is met.
- Worked directly with the school's Speech Language Pathologist to assess needs for each student that I held sessions with.
- Provided one-on-one or group therapy sessions with 15-25 students per day, incorporating appropriate techniques and exercises to improve speech.
- Monitored, documented and maintained each student's progress throughout the school year.
- Provided guidance to the students' families to support their individual goals.
- Directly assisted tax payers at the window.
- Accepted tax payments, verified documents, and maintained accurate tax records.
- Properly handled vehicle registration tags.
- Followed tax policies and regulations to ensure identification and payment procedures were done correctly.