Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
Work History
CNA
Maggie's Place Family Resource Centre
Overland Park, KS
02.2024 - Current
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Transported residents within the facility as needed.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided timely responses to customer inquiries, requests, and complaints.
Developed and maintained relationships with clients to ensure customer satisfaction.
CNA
Garden Terrace Assisted Living Home
Overland Park, KS
05.2022 - 02.2024
Documented patient care services by charting in designated areas.
Performed vital sign assessments, such as taking blood pressure and temperature.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Participated in educational programs designed to improve knowledge of health care practices.
Educated patients on self-care techniques that would help them maintain their independence.
Barista
Panera Bread
Overland Park, KS
01.2017 - 02.2018
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided coaching and mentoring to team members on a regular basis.
Education
CNA Certification - Nursing
Kansas College of Nursing
Lenexa, KS
11-2021
Blue Valley Northwest High School
Overland Park, KS
06-2018
Skills
Feeding Assistance
Patient Care
Maintaining confidentiality
Toileting assistance
Vital signs monitoring
Complex Problem-Solving
Client Needs Assessment
Customer Engagement
Relationship building and management
Problem-solving aptitude
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
CNA
Maggie's Place Family Resource Centre
02.2024 - Current
CNA
Garden Terrace Assisted Living Home
05.2022 - 02.2024
Barista
Panera Bread
01.2017 - 02.2018
CNA Certification - Nursing
Kansas College of Nursing
Blue Valley Northwest High School
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