Bayron Trejo
Panorama City,CA
Summary
I am, Energetic proficient at maintaining smooth, efficient retail operations. Track record of exceeding sales quotas while building customer loyalty and retention. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Motivated professional with successful background in offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements. Detail-oriented security professional with proven skills in incident reporting and premises surveillance. Committed to ensuring safety and enhancing guest experiences. Adaptable security guard experienced in enforcing safety protocols and providing exceptional customer service. Known for strong verbal communication and problem-solving skills, contributing to a secure and welcoming environment. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Security Officer
Trusted Guard Services
Van Nuys, California
08.2024 - 02.2026
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to detect and deter potential security threats.
- Responded promptly to alarms and emergencies following established protocols.
- Assisted in maintaining accurate incident reports for all security-related events.
- Collaborated with local law enforcement during investigations and emergencies.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Line cook
Mendocino Farms
Fallbrook, California
10.2022 - 12.2023
- Prepared ingredients following Mendocino Farms' recipes and standards.
- Operated kitchen equipment safely and efficiently during meal preparations.
- Collaborated with team members to ensure timely food service.
- Maintained cleanliness and organization of kitchen workspace throughout shifts.
- Assisted in training new line cooks on kitchen procedures and techniques.
- Monitored food quality and freshness, discarding expired items as needed.
- Adapted to changing menu items and special requests from customers.
- Followed health and safety regulations to maintain a safe cooking environment.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
Security Guard
Alied Security
Los Angeles, CA
05.2020 - 02.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Investigated reported incidents to protect company assets.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored access control systems and key code records for suspicious activities.
- Guarded restricted areas to prevent unauthorized entry.
- Documented security-related situations and submitted in-depth reports to superiors.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Safeguarded entrances using scanning equipment to keep lines moving.
Host/Line Cook
Sportsmen's Lodge Hotel
Studio City, CA
09.2016 - 05.2019
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Answered phones promptly to record and confirm reservations.
- Built positive relationships with other front-of-house and kitchen staff.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
High School Diploma -
Panorama High School
Panorama City, CA06.2012
Skills
- Vigilant and Watchful
- Security Procedures Knowledge
- Premises Surveillance
- Incident Reporting
- Customer Service
- Pattern Recognition
- Attentive and Observant
- Team Player
- Detail-Oriented
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Honest and Ethical
- Active Listening
- De-escalation Techniques
- Theft Prevention
- Verbal and Written Communication
- Criminal Law Understanding
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Security Officer
Trusted Guard Services
08.2024 - 02.2026
Line cook
Mendocino Farms
10.2022 - 12.2023
Security Guard
Alied Security
05.2020 - 02.2021
Host/Line Cook
Sportsmen's Lodge Hotel
09.2016 - 05.2019
High School Diploma -
Panorama High School