Bay Rylan Taylor
Great Falls,MT
Summary
Dynamic professional with a proven track record at Three Moons Body Shop, excelling in client relationship building and innovative marketing strategies. Successfully enhanced shop reputation through exceptional customer service and high-quality artwork, resulting in a significant increase in repeat business. Adept at project management and problem-solving, fostering a collaborative and creative environment.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Three Moons Body Shop
05.2022 - Current
- Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Managed inventory of supplies needed for daily operations while maintaining cost-effective spending habits.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Anticipated issues and proved to be proactive in developing effective solutions.
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Implemented innovative marketing strategies, such as offering limited-time promotions or participating in community events to attract new clients.
- Fostered positive and creative work environment, encouraging collaboration and knowledge sharing among artists.
- Initiated online booking system that made appointment scheduling more efficient for both shop and clients.
- Enhanced shop reputation with high-quality artwork and exceptional customer service, drawing in significant number of repeat and referral clients.
- Implemented feedback system to gather client insights, using information to refine techniques and customer service practices.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Participated in team meetings and staff training sessions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Grew client base by marketing services.
Education
Graduate Certificate - Cosmetology
College of Hair Design
Salem, ORCertification of Completion - Bee Keeping
Oregon State University
Corvallis, OR01-2026
Certification of Completion - Esthetics
Montana Academy of Salons
Great Falls, MT05-2020
High School Diploma -
Insight School of Oregon
Prineville, OR06-2017
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Scheduling
- Schedule management
- Business development
- Marketing strategies
- Attention to detail
- Customer support
- Problem-solving
- Task prioritization
- Critical thinking
- Client communication
- Client management
- Proposal management
- Digital marketing
- Graphic design
- Conflict resolution
- Excellent communication
- Relationship building
Timeline
Independent Contractor
Three Moons Body Shop
05.2022 - Current
Graduate Certificate - Cosmetology
College of Hair Design
Certification of Completion - Bee Keeping
Oregon State University
Certification of Completion - Esthetics
Montana Academy of Salons
High School Diploma -
Insight School of Oregon