Summary
Overview
Work History
Education
Skills
Timeline
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Bayyan Baheyadeen

Glendale,AZ

Summary

Dynamic professional with a robust background in automotive maintenance and retail sales, honed at Jiffy Lube and Home Depot. Excelled in troubleshooting, preventive maintenance, and customer service, significantly enhancing vehicle reliability and customer satisfaction. Demonstrated exceptional teamwork and problem-solving abilities, driving sales and operational efficiency.

Overview

3
3
years of professional experience

Work History

Mechanic

Jiffy Lube
01.2024 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes to preserve performance and reliability of vehicles.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Sales Associate

Ups Store
09.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Retail Sales Associate

Home Depot
06.2021 - 04.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

High School Diploma -

Silverado High School
Las Vegas, NV
04.2019

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Preventive Maintenance
  • Tire Services
  • Fluid Exchanges
  • Automotive diagnostics
  • Customer Service
  • Teamwork
  • Problem-Solving
  • Cash Handling

Timeline

Mechanic

Jiffy Lube
01.2024 - Current

Sales Associate

Ups Store
09.2022 - 03.2023

Retail Sales Associate

Home Depot
06.2021 - 04.2022

High School Diploma -

Silverado High School

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Bayyan Baheyadeen