Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bazaid Malik

Shelton

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

AutoZone
Derby
11.2024 - Current
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Inspected purchased items for defects before handing them over to customers.
  • Demonstrated product features to customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Offered suggestions for additional items that may be of interest to customers.
  • Stocked shelves with merchandise according to company standards.
  • Participated in team meetings and training sessions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Provided product information and answered customer questions.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Assisted customers with finding the right product for their needs.
  • Kept informed about new products arriving at the store on a regular basis.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Processed returned merchandise according to company policies.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Cashier

Wakefern
Derby
01.2022 - 10.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Auto GM Auto Serv AAS -

Gateway Community College
New Haven, CT
05-2027

High School Diploma -

Shelton Highschool
Shelton, CT
06-2024

Skills

  • Money handling
  • Returns and exchanges
  • Store opening and closing
  • Retail store operations
  • Cash register operation
  • Positive and professional
  • Customer engagement
  • Retail sales
  • Professional appearance
  • Point-of-sale system

Languages

Urdu
Professional
Punjabi
Professional

Timeline

Retail Sales Associate

AutoZone
11.2024 - Current

Cashier

Wakefern
01.2022 - 10.2024

Auto GM Auto Serv AAS -

Gateway Community College

High School Diploma -

Shelton Highschool