Seeking a career in Social and Human Services where I can use my talents and experience to serve persons with compassion, patience, and understanding.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Respite SSA 3
Heading Home AOC shelter
Albuquerque, New Mexico
07.2024 - 06.2025
Reviewed medical referrals from contracted hospitals to ensure timely care coordination.
Coordinated resident care by assessing individual needs and providing tailored support.
Conducted intake assessments for clients to identify specific requirements and resources.
Maintained accurate client interaction records in compliance with agency policies and regulations.
Provided clients with essential resources and guidance to enhance overall well-being.
Ensured cleanliness and organization of common areas within shelter to promote a safe environment.
Managed case records meticulously, adhering to all relevant agency policies.
Resource and Service Specialist
S.A.F.E. House
02.2023 - 05.2024
As an RSS my job tasks varied as such; filing documents, data entry, completing intakes and discharges as needed, quality control such as reviewing intakes and paperwork completed throughout the day, cleaning the facility, and helping residents as needed.
Shelter Advocate
Luna County Healing House
08.2020 - 05.2022
As a shelter advocate my various job tasks include; filing documents, orders of protection, cleaning the facility, and maintaining a good living environment for the current shelter residents.
Assistant Manager
Rio Grande Body Works
08.2019 - 03.2020
As Assistant manager my tasks included; scheduling appointments, processing payments, upselling retail, entering statistics for data logs, and ensuring the shop was run to the best of my ability on a day to day basis.
Fresh Food Associate
Walmart
09.2017 - 11.2018
As Walmart meat sales associate I was required to; complete all duties unsupervised with care and efficiency, stock products, monitor food temperatures, attend to the needs of customers, maintain cleanliness, and other miscellaneous tasks.
Call Center Agent
Sitel
11.2016 - 05.2017
I assisted customers with their accounts, took complaints, and transferred money from accounts.
Human Resources Office Administrator at Central New Mexico Community CollegeHuman Resources Office Administrator at Central New Mexico Community College