B.B. Linner
Salt Lake City,UT
Summary
Experienced professional with 9 years of experience in client services, seeking a receptionist role to apply great communication, organization, and multitasking skills. Passionate about delivering outstanding customer service and providing excellent support to the workplace.
Overview
5
5
years of professional experience
Work History
Front End Support
Whole Foods Market
03.2023 - Current
- Assist customers with inquiries, product location, and any other assistance required to enhance their shopping experience
- Accurately handle cash transactions, process credit card payments, and maintain register operations
- Manage incoming phone calls, respond to customer inquiries, and efficiently page calls as needed
- Responsible for receiving and organizing incoming freight to ensure store shelves are well-stocked and organized.
- Maintained, improved and created dashboards and reports in various systems.
Shift Lead / Barista
Rawbean Coffeehouse
05.2021 - 03.2023
- Demonstrated expertise in barista duties, register operations, and serving as runner to handle multiple customer orders efficiently
- Proficient in point-of-sale (POS) systems and adept at multitasking, including making drinks, taking orders, and assisting guests
- Designed monthly drink specials boards and contributed to enhancing the visual appeal of the coffeehouse.
- Served customers quickly and efficiently and created strategies to prevent delays.
Nail Technician
Topcoat Nail Bar
02.2021 - 11.2021
- Provided high-quality nail services to clients while also serving as lead receptionist, focusing on creating exceptional guest experiences.
- Prioritized customer satisfaction and well-being by delivering top-notch service.
Wax Specialist / Receptionist
Salt Wax Society
08.2019 - 07.2020
Front Desk Coordinator
Paul Mitchell the School
05.2018 - 03.2019
Education
Cosmetology / Esthetics / Barbering -
Paul Mitchell The School
Salt Lake City09.2018
High School Diploma -
Bingham High School
South Jordan, UT06.2015
Skills
- Exceptional client interaction and service skills
- Strong organizational and multitasking abilities
- Proficiency in appointment scheduling and record management
- Effective communication and interpersonal skills
- Ability to maintain patient confidentiality and uphold professionalism
Receptionist Experience
- Salt Wax Society, Wax Specialist / Receptionist, 08/2019, 07/2020
- Paul Mitchell the School, Front Desk Coordinator, 05/2018, 03/2019
References
Samira Garcia-Shakhtur, 801-706-4536, Manager Paige Castleberry, 385-313-6430, Manager Kenzie Gaylord, 801-828-8013, Manager
Additional Information
My background has equipped me with a deep understanding of receptionist responsibilities and a passion for creating positive client experiences. Moreover, I thrive in both team settings and when working independently, allowing me to adapt to diverse workplace dynamics.
I am eager to take on new opportunities and play a role in the workplace's success.
Timeline
Front End Support
Whole Foods Market
03.2023 - Current
Shift Lead / Barista
Rawbean Coffeehouse
05.2021 - 03.2023
Nail Technician
Topcoat Nail Bar
02.2021 - 11.2021
Wax Specialist / Receptionist
Salt Wax Society
08.2019 - 07.2020
Front Desk Coordinator
Paul Mitchell the School
05.2018 - 03.2019
Cosmetology / Esthetics / Barbering -
Paul Mitchell The School
High School Diploma -
Bingham High School
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