Melissa Manak

In this role, I iterate on a native mobile app, MVP, by refining the design system and shipping new features. Leveraging my expertise, I review any accessibility issues that come up during the design stage. I also collaborate with other a11y specialists on specific projects to foster cultural competency within my workplace.

I led responsive web projects that served disabled communities, fortifying my personal mission in an array of fields.

I ensured that the UX design of our digital platform prioritized user accessibility. I strategized with RX management to develop empathic processes to meet the diverse needs of healthcare consumers. For example, I implemented new features like “talking” prescription labels that helped those with visual disabilities.

As a freelancer for companies like Sorbie Co. and Whai Technology, I created compelling designs and digital products across a gradient of online industries. I achieved business and user goals at all design stages while owning the project’s management.

I led a team in expanding accessibility on United's award-winning app. Additionally, I devised and championed organization-wide accessibility standards, leading proprietary staff training.

Convo Communications exclusively creates relay apps for people with hearing disabilities, and I helped the company build its UX/UI capabilities by educating them on best design practices.

I transformed an internal site into a responsive mobile-friendly web app for teachers to use in the classroom while embarking on an accessibility-forward rebrand.