Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Banks

Euclid,Ohio

Summary

Devoted to service excellence in patient care and patient advocacy. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in rehab, assisted living and long term care environments.

Overview

11
11
years of professional experience

Work History

LPN Charge Nurse

Continuing Healthcare Of Mentor
Mentor, Ohio
06.2020 - Current
  • Performed routine evaluations of each patient's status, needs and preferences.
  • Assisted with admissions, appointments, transfers and discharges.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity
  • Served as charge nurse, caring for patients with serious illnesses
  • Achieved successful unit leadership by providing quality nursing care to 21 to 40 patients per day in 125-bed unit
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments
  • Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians

Lead Cage Cashier

Jack Cleveland Casino
Cleveland, Ohio
12.2012 - 02.2020
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Collaborated with team members to achieve target results
  • Quickly and accurately counted drawers at start and end of each shift
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions

Home Health Aide

Community Caregivers
Cuyahoga Falls, OH
05.2011 - 05.2012
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
  • Developed rapport to create safe and trusting environment for care

Customer Service Representative

Startek, Inc,
Mansfield, OH
06.2010 - 06.2011
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests for products, services and company information

Education

Licensed Practical Nurse - Practical Nursing

Northern Career Institute
Eastlake, OH
12.2019

Senior High / High School Diploma -

Mansfield Senior High School
Mansfield, OH
06.2009

Skills

  • BLS/CPR
  • Scheduling, documentation, filing and daily reports
  • Current LPN
  • IV Certified
  • Patient Condition Monitoring
  • Clear Patient Communication
  • Immunizations and Vaccinations
  • Patient Care Assessment
  • Monitoring Vital Signs
  • Delegation and Motivation
  • Treatment Preparation

Timeline

LPN Charge Nurse

Continuing Healthcare Of Mentor
06.2020 - Current

Lead Cage Cashier

Jack Cleveland Casino
12.2012 - 02.2020

Home Health Aide

Community Caregivers
05.2011 - 05.2012

Customer Service Representative

Startek, Inc,
06.2010 - 06.2011

Licensed Practical Nurse - Practical Nursing

Northern Career Institute

Senior High / High School Diploma -

Mansfield Senior High School

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Jasmine Banks