Valerie Brakhage
Memphis,TN
Summary
I am a hardworking Cook with excellent experience in fast-paced kitchen environments who strives to be a clear communicator with team-oriented focus and skills to effectively work with cashiers and kitchen staff to review and prepare orders. My goal is to be an enthusiastic team member dedicated towards product quality and consistency.
Overview
5
5
years of professional experience
Work History
Line cook, Barista, and Assistant Baker
Belltower Coffeehouse and Studio
Memphis, TN
01.2021 - Current
- Cook a variety of foods on flat top, fryer, stove, and oven in a timely manner
- Operate and clean Espresso machine and Coffee grinders
- Make a variety of syrups for coffee drinks
- Bake a wide variety of baked goods
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, seating areas daily.
- Transitioned between breakfast and lunch service.
- Prepared multiple orders simultaneously during peak periods with ahigh accuracy rate, maximizing customer satisfaction and repeat business.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cultivated to recall customers' names and address each by name.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Lifted and moved items weighing over 50 pounds using proper lifting techniques.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
Retail Sales Associate
TJ Maxx
Memphis, Tennessee
11.2019 - 12.2020
- Greet Customers
- Sanitize work areas and carts
- Organize products
- Process products
- Stock shelves and featured items
- Maintain a clean workspace
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
Clicklist associate
Kroger
Memphis, Tennessee
10.2011 - 01.2019
- Read labels, obtained merchandise from shelves, and processed incoming orders.
- Load groceries into customer vehicles
- Process online payments
- Maintain a clean workspace
- Organize groceries (in all categories, frozen, refrigerated, and ambient)
- Occasional cashier work
- Answer customer calls
Assistant Millworker
Rarc Brakhage
Memphis, United States
01.2013 - 08.2017
- Collaborate with senior millworkers on projects
- Facilitate completion of large-scale projects by sanding and painting
- Maintain a clean workspace
- Package finished products
- Load and unload shipments
Education
Bachelor of Fine Arts - Studio Arts
University of Memphis
Memphis, TN05.2022
High School Diploma -
McNairy Central High School
Selmer, TN05.2017
Skills
- Inventory Maintenance
- Attention to Detail
- Dough Preparation and Baking
- Sanitation Standards Compliance
- Equipment Maintenance
- Quality Control
- Problem Anticipation and Resolution
- Safe Food Handling
Timeline
Line cook, Barista, and Assistant Baker
Belltower Coffeehouse and Studio
01.2021 - Current
Retail Sales Associate
TJ Maxx
11.2019 - 12.2020
Assistant Millworker
Rarc Brakhage
01.2013 - 08.2017
Clicklist associate
Kroger
10.2011 - 01.2019
Bachelor of Fine Arts - Studio Arts
University of Memphis
High School Diploma -
McNairy Central High School