ELIZABETH DELROSARIO
Brown Healthcare
Providence,RI
2
Languages
1
Certification
25
years of professional experience
Experienced Certified Phlebotomy Technician and Medical Assistant with over 20 years in healthcare. Expertise includes venipuncture, vital signs monitoring, patient intake, insurance verification, and Epic EHR documentation. Strong administrative and direct patient care background, delivering efficient and HIPAA-compliant support in fast-paced environments. Bilingual.
Work History
Phlebotomist
6 Months- Coordinated specimen workflow with nursing and laboratory teams to support timely testing.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Documented collection details in electronic health records and laboratory systems with consistent accuracy.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Enhanced patient experience by performing blood draws quickly and efficiently.
Phlebotomist
1 Year- Performed venipuncture and capillary collections with strict patient identification and specimen labeling accuracy.
- Verified orders, prepared collection equipment, and followed infection control protocols for safe specimen handling.
- Processed, centrifuged, and transported specimens to laboratory services while maintaining sample integrity.
- Educated patients on collection procedures and reduced anxiety through clear, professional communication.
- Trained new phlebotomy staff on draw techniques, safety standards, and proper specimen handling.0
- Trained new phlebotomy staff on draw techniques, safety standards, and proper specimen handling.
- Resolved difficult draws using advanced technique while maintaining patient comfort and clinical quality.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Outpatient Service Representative
9 Years 11 Months- Conduct patient intake to verify demographic, insurance, and medical information for accurate patient profiling
- Obtain and document vital signs
- Prepare patients for examinations and assist providers during visits
- Schedule appointments, diagnostic testing, labs, and specialist referrals
- Maintain accurate patient records using Epic EHR system
- Maintain accurate patient records in Epic EHR system to support seamless clinical workflow
- Process co-pays, deductibles, and financial documentation to facilitate patient transactions and ensure compliance
- Support clinical and administrative workflow in high-volume outpatient setting
- Perform venipuncture and blood collection (10+ years experience; certified 2025)
Certified Nursing Assistant (CNA)
12 Years 6 Months- Assisted patients with activities of daily living to promote comfort and independence
- Monitored and recorded vital signs in patient rooms to ensure early detection of health issues to facilitate early detection of health issues to ensure early detection of health issues
- Monitored and recorded vital signs
- Observed and reported changes in patient condition to facilitate timely interventions by medical staff
- Maintained safe and sanitary patient environments
- Assisted with admissions, transfers, and discharge procedures to ensure smooth transitions for patients
- Collected blood specimens (veni punctures) to support accurate diagnosis and treatment
Education
High School Diploma - Phlebotomy Technician Program
High School Diploma
- Medical Assistant Program
Skills
Venipuncture & specimen collection
Vital sign assessment
Patient triage
EHR management
Specimen processing
Medical documentation
Specimen tracking
Patient education
Specimen documentation
Infection control
Certification
Phlebotomy Technician Certificate = August 2025, Cranston Adult Learning Center, Medical Assistant Certificate (MA) = January 2026, Cranston Adult Learning Center
- [Area of certification], [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Phlebotomist
Care New England
04.2026 - CurrentRead More
Phlebotomist
Brown Healthcare
10.2025 - CurrentRead More
Outpatient Service Representative
Rhode Island Hospital
10.2015 - 09.2025Read More
Certified Nursing Assistant (CNA)
Rhode Island Hospital
10.2001 - 04.2014Read More
Cranston Adult Learning Center
from Medical Assistant Program
Read More
Louis D. Brandis High School
High School Diploma
Read More
Cranston Adult Learning Center
High School Diploma from Phlebotomy Technician Program
Read More
Current Employment
Phlebotomist — Rhode Island Hospital