Summary
Overview
Work History
Education
Skills
Timeline
Jalena Davenport

Jalena Davenport

Columbia,SC

Summary

Highly accomplished team player with a strong record of improving team efficiency and ensuring customer satisfaction at AMC Theatres. Thrived in fast-paced environments, acquiring exceptional sales expertise and complaint resolution skills. Known for consistently upholding high cleanliness standards and providing guidance to fellow staff members, resulting in a positive customer experience.

Overview

3
3
years of professional experience

Work History

Team Member

Cava Grill
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Stocker

Walmart
07.2023 - 12.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.

Crew Member

AMC Theatres
08.2021 - 09.2023
  • Worked front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelors - Animal Science

Midlands, Beltline

Skills

  • Cleaning
  • Training and mentoring
  • Complaint resolution
  • Sales expertise
  • Staff education and training
  • Point of sale system
  • Multitasking Abilities
  • Team building
  • Multitasking
  • Hospitality and accommodation
  • Conflict Resolution
  • Problem-solving abilities
  • Team Leadership
  • Reliability

Timeline

Team Member - Cava Grill
10.2023 - Current
Stocker - Walmart
07.2023 - 12.2023
Crew Member - AMC Theatres
08.2021 - 09.2023
Midlands - Bachelors , Animal Science
Jalena Davenport