Summary
Work History
Education
Skills
Timeline
Generic
Bernard Lucas

Bernard Lucas

Summary

Detail-oriented Information Technology major with 15+ years of work experience in the retail industry. Aiming to leverage a proven knowledge of distribution management, dedicated logistics operations, and freight consolidation skills to successfully fill the Final Mile Manager role here at WSI. I can be relied upon to help our company achieve its goals. Progressive leadership experiences have created a passion for a customer focused commitment to quality and service objectives, with a solid track record for delivering results.

Work History

Report Analyst

DTX
Arlington, TX
2022 - Current
  • Generated standard or custom reports summarizing the distribution center to help leadership hit KPI's. Update drivers in Stella. Created weekly and monthly reports to track progress of CSRII goals. Utilized pivot tables to create report updates. Prepared ad-hoc reports as requested by senior management team. Performed trend analysis on historical data to identify areas for improvement. Managed data collection to accurately collect data.

B2B Logistics Coordinator

B2B
Arlington, TX
2021 - 2022
  • Monitor and track over 30 B2B projects to ensure product is delivered
    with accuracy and timeliness. Manage shared inbox to address customer and supply chain inquires regarding project status and expectations. Maintain project spreadsheets to highlight order progress or concerns with respect to client delivery date. Participate in weekly project Zoom calls to share findings and updates. Create cross functional partnerships to meet business needs based on urgency, timelines and expectations. Communicate with both internal and external customers to support project needs in preparation for delivery day

Delivery Route Audtior

DTX
Arlington, TX
2020 - 2021
  • Audited 3PL invoices to identify discrepancies in charges compared to
    actual stop completion. Generated over $500K in cost savings based on through analysis and documentation of retail network deliveries. Utilized QlikView reports and Excel to manipulate data for
    inconsistencies or trends

Hub Operations Leader

NGA
Braselton, GA
2017 - 2020
  • Managed performance and results of delivery team. Establish and direct the Hub’s operations to achieve objectives for safety, environmental, quality, cost, delivery, and continuous improvement. Facilitate daily load outs ensuring team members are following company guidelines and operating in an efficient and safe manner. Responsible for timely deliveries of product to customers. Owning and reporting on metrics of customer and team satisfaction as well as operational performance. Building and delivering productivity plans by reviewing work forecasts and determining productivity requirements. Deliver feedback to drivers, coaching for performance improvement. Motivate and leverage existing team and new staff to continually develop individuals, set expectations and measure results, for increasingly higher levels of impact across all operational metrics.

Distribution Center Inbound Operations Leader

SEDC
Braselton, GA
2016 - 2017
  • Directed performance improvements to overcome issues through innovative and practical solutions. Communicated expectations and department goals, recognizing accomplishments and opportunities for the team. Directed put away drivers based on inbound volume to sustain productivity. Researched inner-pack quantity and product label discrepancies against manifest to uphold accuracy and integrity across all inventories received.

Route Dispatch Leader

HNC
Hickory, NC
2013 - 2016
  • Customer focused approach. Successfully led team in fast-paced environment using organization and prioritization skills to delegate tasks and expectations to delivery drivers. Managed open orders, identifying scheduling needs. Managed based on customer location, delivery routes and availability. Developed and implemented new processes to identify aged inventory resulting in reduced delivery wait time and improved customer satisfaction.

Education

Bachelor of Science - Information Technology (Cyber Security)

Strayer University
Washington, DC

Skills

∙ PROCESS IMPROVEMENT & IMPLEMENTATION

∙ STRATEGIC PLANNING

∙ RESULTS/METRIC DRIVEN

∙ SIX SIGMA GREEN BELT

∙ SAFETY COMPLIANCE

∙ TRAINING & DEVELOPMENT

∙ PERSONNEL MANAGEMENT

∙ PROJECT COORDINATION

∙ MOTORIZED INDUSTRIAL EQUIPMENT CERTIFIED TRAINER

∙ MICROSOFT OFFICE

∙ QLIKVIEW

∙ AS400

∙ DESCARTES

∙ ACCESS

∙ EXCEL

∙ CMS

∙ NPrinting

∙ ORACLE

∙ SQL

∙ PYTHON

∙ POWER POINT

∙ WORD

Timeline

Report Analyst

DTX
2022 - Current

B2B Logistics Coordinator

B2B
2021 - 2022

Delivery Route Audtior

DTX
2020 - 2021

Hub Operations Leader

NGA
2017 - 2020

Distribution Center Inbound Operations Leader

SEDC
2016 - 2017

Route Dispatch Leader

HNC
2013 - 2016

Bachelor of Science - Information Technology (Cyber Security)

Strayer University

Similar Profiles

CREATE PROFILE
Bernard Lucas