Bryce Flynn
Denver,CO
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Facilities Manager
Northwest Confections
02.2023 - Current
- Responded to building emergencies and managed repairs.
- Oversaw all aspects of equipment installation, maintenance, and repair for all departments.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Maintained regulatory compliance by staying up-to-date on relevant laws, and standards, such as OSHA requirements.
- Drove continuous improvement of processes and systems operations.
- Led departments to complete complex facility projects on time and within budget constraints.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
- Reviewed and oversaw construction and renovation projects.
- I have had my hand in assisting and launching multiple facilities across the nation.
Shift Manager/Key Holder
The Verdes Foundation
06.2021 - Current
- Developed a reputation as a strong leader of customer service staff, as well as a dependable employee.
- Developed sales to ensure profit goals.
- Inventory management and consolidation.
- Engaged clients in person and over the phone to answer questions and handle complaints.
- Opened and closed the store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Trained and mentored new employees.
Apprentice Electrician
Albuquerque Plumbing, Heating & Cooling
05.2019 - 04.2020
- Estimated, bid, and sold electrical jobs to residential and commercial customers.
- Installed Panels, junction boxes, fuses, and motors.
- interpreted drawings, wiring diagrams, flow charts, and written descriptions of project requirements.
- Tested electrical systems and continuity of circuits in various equipment and fixtures,
- Repaired fixtures, controls, switches, relays, and circuit breakers based on detailed evaluations and process of elimination.
- Pulled EMT and PVC conduit wire in accordance to plan and code requirements.
Carbide Welder
Blitzed Again Welding Services
05.2018 - 05.2019
- Sold oil drilling tools to various companies
- Built various kinds of tools including drilling tools, hand tools, mills, and impression blocks.
- Operated heavy machinery including lathes, saws, forklifts, and torches.
- Fabricated different materials including tables, stands, trailers, and truck beds.
- Handled customer questions and inquires.
- Worked with various materials including wood, metal, carbide, and lead.
- Opened and closed the shop, checked employee work.
- Acquired and delivered tools and materials.
Assistant Manager
Minerva Canna Group
01.2017 - 06.2021
- Ordered various products for the store.
- Created schedules, and helped with hiring.
- Familiar with POS systems like BioTrack and Quickbooks.
- In charge of sale and inventory of all items in store.
- Opened and closed store.
- Close out, count, and reconcile cash and credit card sales.
- Investigated and resolved customer inquires and complaints in a professional manner.
- Answered and directed calls on a multi-line phone system.
- Strong leader of customer service staff.
Manager/Lead Instructor
Blackman Martial Arts Academy
01.2013 - 01.2017
- Customer acquisition and retention.
- Organized and ran classes of 15-50 people.
- Assign other instructors to certain tasks and individuals.
- Ran special events, meet with new clients, and introduce them to the curriculum.
- Worked with children and adults, from toddlers to the elderly.
- Designed class plans to fit needs of students and curriculum.
- Talked with parents about needs and progress of their child.
- Devolved a reputation as an efficient instructor with high level of attention to detail.
- Investigated customer complaints and questions in a timely and professional manner.
Education
Associate of Business Administration - Business
Central New Mexico Community College
Albuquerque, NM05.2023
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2016
Skills
- Multi-state management experience
- Project management
- Asset management
- Compliance and safety
- Customer acquisition and retention
- Inventory management
- Construction, electrical, and welding
- Multi-faceted
- Quick learner
- Attention to detail
References
Chris Garnache- General Manager: 505-720-5929
Susan Yeagley- Coworker 303-638-9726
Joan Kerridge- General Manager: 505-515-6202
Briana Winter- Manager: 505-238-2612
Trevor Fabert- Coworker: 505-328-3571
Timeline
Facilities Manager
Northwest Confections
02.2023 - Current
Shift Manager/Key Holder
The Verdes Foundation
06.2021 - Current
Apprentice Electrician
Albuquerque Plumbing, Heating & Cooling
05.2019 - 04.2020
Carbide Welder
Blitzed Again Welding Services
05.2018 - 05.2019
Assistant Manager
Minerva Canna Group
01.2017 - 06.2021
Manager/Lead Instructor
Blackman Martial Arts Academy
01.2013 - 01.2017
Associate of Business Administration - Business
Central New Mexico Community College
High School Diploma -
Rio Rancho High School
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