Brian Bowles
Tampa,Florida
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Client Sales Representative
Lexus Of Wesley Chapel
07.2022 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Swimming Pool Technician
Edge Pools
07.2021 - 02.2022
- Managed pool and facility hygiene, equipment upkeep, pump operation and chemical levels.
- Maintained pool surrounding areas in neat and clean fashion.
- Checked and corrected pool water levels.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Vacuumed pools, emptied skimmers and removed debris.
- Sampled water to evaluate chemistry and added correct chemicals to return balance.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Survey Crew Chief
W.C. Sherrill
09.2018 - 07.2021
- Trained all team members on key roles to maintain flexibility.
- Managed team according to company standards and compliance requirements.
- Implemented and improved processes to improve crew productivity and performance.
- Gathered field survey data using Global Positioning System to measure distances and elevations.
- Documented all phases of field crew's work through in-depth reporting.
- Managed field crew of 1-2 staff, delegating tasks and directing team members on data collection.
- Coordinated surveys to establish accurate legal boundaries for properties.
Customer Service Associate
Sherwin Williams
01.2018 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Installer
Closets By Design
01.2016 - 04.2017
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
Education
GED Course -
Southwestern Illinois Community College
2010
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Bloomington High School
2007
Skills
- Microsoft Word, PowerPoint, Publisher, and Excel
- Serve Customers
- Active Listening Skills
- Direct Selling
- Communications Strategies
- Customer Understanding
- Client Satisfaction
- Effective Customer Communication
- Client Needs Assessment
Timeline
Client Sales Representative
Lexus Of Wesley Chapel
07.2022 - Current
Swimming Pool Technician
Edge Pools
07.2021 - 02.2022
Survey Crew Chief
W.C. Sherrill
09.2018 - 07.2021
Customer Service Associate
Sherwin Williams
01.2018 - 09.2018
Installer
Closets By Design
01.2016 - 04.2017
GED Course -
Southwestern Illinois Community College
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Bloomington High School
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